West End Surgery
Moorgreen Road, West End, Southampton, SO30 3PYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Practice
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2025
I've seen two Doctors between January and April. Neither has prepared for my appointments by looking at my recent medical history, or blood test results (they've each sent me for blood tests in February, March and April). I have to use the first few minutes of my strict 10 minute appt bringing them up to speed. One of the Doctors is inexperienced and it shows. The other is uninterested, rude and unbelievably told me several times that "I'm a middle-aged woman . How am I supposed to remember that". I have a range of symptoms. In the end, with some prompting, based on obvious blood test results, the Doctor diagnosed Stage 3 Kidney Disease. Im Pre-Diabetic, have high blood pressure, high Cholestrol and the Bnp result was 377 pg/l. I have a family history of early death due to heart related issues. Based on these co-morbidities, I asked the Doctor if I would be referred for further investigation. Her response was "if we referred everyone with Stage 3 kidney disease, the NHS would be totally overwhelmed!". I left the appointment feeling terribly upset, humiliated and very badly let down (not for the first time) by Moorgreen GP Practice. I'm now looking for a new Surgery.
Visited April 2025
West End Surgery has not yet replied.
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Review titled Less than ideal
Rated 3 stars out of 5
by Anonymous - Posted on 21 February 2024
Booked inr blood test.Unable to have appt at my local surgery(west end )so one booked 2 days later than it should have been at Hedge end this was not a short notice booking I booked it 3 weeks ago.On arrival told nobody trained to do it had to rebook now test will be a week late. This is the second time this has happened .I don't drive so have to get a lift so visiting surgeries outside of west end is quite difficult.
Visited February 2024
West End Surgery has not yet replied.