West Hallam Medical Ctr
The Dales, West Hallam Village, Ilkeston, Derbyshire, DE7 6GRContact details and opening times
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Reviews
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 28 November 2024
Very poor, takes an age to even get an appointment in the first place after nearly having to argue with such rude and medically unqualified people on reception. Upon actually having an appointment the gp is very dismissive and rude, and came across as simply not knowing what to do. It would be nice if they just did the jobs they are paid for like the rest of us, the surgery has gone rapidly downhill over time.
Visited November 2024
Review titled West Hallam Medical Ctr
Replied on 28 November 2024
We are very sorry you are unhappy with the level of service provided. As you will understand Reception staff, as per NHS Policy, need to determine the reason you are calling in order that you can be signposted to the correct service/appointment. In regard to the GP appointment if you would be so kind as to email the practice (west.hallammc@nhs.net) in order we can look into the matter. KR WHMC