West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely service
Rated 5 stars out of 5
by Lucy Dagless - Posted on 15 May 2024
i was very nervous for my appointment as it was something I have being trying to avoid. the lady who did my appointment she was so lovely and reassured me during my appointment and made me feel very comfortable throughout
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Diabetic Review
Rated 5 stars out of 5
by Angela Strachan - Posted on 01 May 2024
Pleasant, making me feel at ease. Explained what she was doing. Praised me for loosing weight. Gave recommendations.
Visited May 2024
Review titled West Lodge Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Annual smear, lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Received my cervical screening letter - rang up and able to easily book an appointment. My nurse was really nice and put me at ease during the smear and she gave me assurance that if results didn't come through, I could chase her. Nice bit of personal accountability. All in all, a good experience for something that isn't all that fun!
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Excellent experience
Rated 3 stars out of 5
by Jill - Posted on 31 May 2024
I've just had bloods taken by the Nurse. While there, I asked a question which I thought would be outside her remit and didn't expect her to be able to answer. She not only answered my query, but explained the process, and gave me a GP appt for 2 weeks time... Couldn't have been better... Thank you..
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Professional
Rated 5 stars out of 5
by Rod Austin - Posted on 19 June 2024
The face to face appointment was very well done, the follow up telephone consultation was also very well done and my results explained
Visited May 2024
Review titled West Lodge Surgery
Replied on 20 June 2024
Patients can request both F2F appointments and Telephone at the time of booking. We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Caring and confident
Rated 5 stars out of 5
by Vickie - Posted on 05 June 2024
Although I'm not the easiest of patients vein-wise, you ladies were confident (which is great when a needle is heading for you) and caring - listening to me and reflecting back. What a great team!
Visited May 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great nurse
Rated 5 stars out of 5
by Dianne Colley - Posted on 01 June 2024
Really helpful and professional ,very approachable she put me at ease explaining everything. Great nurse .
Visited May 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Positive nurse appointment
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
I had a smear today with one of the Practice nurses. She very professional and informative in explaining all the procedure. My smear was a bit of a challenge for her today, but she was very patient in making sure that she obtained what she needed in order that I wouldn’t have to attend the practice again. Thank you for making this procedure a positive one.
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great experience
Rated 5 stars out of 5
by Catherine - Posted on 31 May 2024
Lovely kind nurse who explained things well. The trainee nurse was also lovely and did a great job doing her first bloods procedure
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly Staff
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
Came for a routine smear appointment. The nurse was lovely and friendly, put me at ease straight away. Staff are always friendly. Thank you
Visited May 2024
Review titled West Lodge Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.