West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant service
Rated 5 stars out of 5
by Craig - Posted on 17 October 2024
I had my bloods taken by the nurse today.. she was very pleasant to chat with and she was very good at taking care when taking my blood I didn’t feel a thing Many thanks Craig
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely nurse
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
Had an appointment with one of the nurses for a whooping cough vaccine. She was so warm and friendly. Thank you!
Visited October 2024
Review titled West Lodge Surgery
Replied on 14 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Very friendly
Rated 5 stars out of 5
by Craig Simmons - Posted on 19 September 2024
I had a review appointment this afternoon and everything went so smoothly. I didn’t have to wait long and when I was seen, the nurse was so pleasant and easy to deal with throughout. Everything was made clear and done with the utmost care and attention.
Visited September 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Needs improvement
Rated 3 stars out of 5
by Rachel Heaton - Posted on 20 September 2024
The surgery needs improvement for customer service, but the nurse I have just seen is a fantastic nurse and puts you at ease for blood tests and also advise about taking blood pressure
Visited September 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Lovely Nurse
Rated 1 star out of 5
by Chris Gunning - Posted on 04 September 2024
My nurse is a lovely nurse but most importantly she actually spends time with you, gave me good advice about my diabetes and gives her time so that you don’t feel rushed out of the door before you barely get in.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Really professional.
Rated 5 stars out of 5
by Anthony Mollett - Posted on 09 September 2024
As with my previous Diabetic review, the Nurse was really polite, really knowledgeable and really professional.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled The diabetic nurse is always amazing
Rated 4 stars out of 5
by Susan Cook - Posted on 06 September 2024
I dreaded being diagnosed with diabetes as I hear such horror stories and of how people are treated. I am over the moon with the treatment I have had, the diabetic nurse( apparently I can't use the person's name) in particular is "amazeballs". Thanks for your help and support as I come to terms with my diagnosis ( which I am finding very hard due to losing several to family members to diabetes related issues). The response I get from the team via K...y is exceptional. Thank you.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Caring staff
Rated 5 stars out of 5
by Tracy Swindell - Posted on 13 September 2024
I needed dressings after hip replacement surgery and the practice nurse called me. She was very helpful, kind and caring and I felt reassured after the call.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Caring nurse
Rated 5 stars out of 5
by Adrian - Posted on 16 September 2024
I was greeted by the nurse with my name and a smile, even though she was very busy. I had my bloods taken with the usual care and efficiency, which was great. After this she booked me an appointment for a review with her. All of this took around 5 minutes, which was perfect for me.
Visited September 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Great staff
Rated 4 stars out of 5
by Andrea - Posted on 06 September 2024
Had 2 appointments in last 2 days both blood nurse & her nurse are lovely. Very polite helpful and listen to you.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence