West Moors Village Surgery
Vernon House, 164 Station Road, West Moors, Ferndown, BH22 0JBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly caring practice
Rated 5 stars out of 5
by Christine Regan - Posted on 11 August 2024
A big thank you to Dr M who this week was amazing in spotting a condition I have been struggling with and making me safe with medication prior to getting me to hospital quickly for treatment. I have never met Dr M before but he was so professional, practical and kind I would highly recommend him as someone who you will be safe with. Well done and thank you again so much. For the first time since February I have pain relief and treatment for life. What a gift.
Visited August 2024
Review titled West Moors Village Surgery
Replied on 12 August 2024
Thank you so much, Mrs Regan, for taking the time to post these comments. Our Practice strives to provide the best possible care and support to our patients, especially when they need it most. Your support and kind words are much appreciated and have been shared with Dr Moylan and the team at West Moors.
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Review titled Rude and dismissive attitude
Rated 1 star out of 5
by Anonymous - Posted on 14 November 2022
After being with this surgery(from when they had a surgery in Three legged cross) since 2007, I finally have registered with another Drs and I am glad for it! The straw that broke the camel's back, as I was driving through the village today, I decided to pop into the surgery to make a routine appt for my child. I was not listened to by reception, was told to ring in the next day for an emergency appt(tried to explain it wasn't, but was talked over) and go to the chemist and see if they could help. I had tried to explain my circumstances but was talked over. I mumbled a thank you, walked out and literally drove to another surgery and registered there and then. Had enough of the terribly condescening and dismissive attitude that I would say 75% of the staff have there. I should have left when they left Three Legged cross!
Visited November 2022
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