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Westerham Practice

Winterton Surgery, Market Square, Westerham, Kent, TN16 1RB

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor service

    Rated 2 stars out of 5

    by Anonymous - Posted on 06 November 2024

    Arrange an appointment. Wait ten 10 days with specific time given. Then goal posts change on what time 24 hrs beforehand and still rings 2½ hours late from said original time and by all accounts 'I've missed the call' No. She missed her appointment. Outrageous. No reliability whatsoever

    Visited November 2024

    Report as unsuitable

    Westerham Practice has not yet replied.


  2. Review titled Incorrectly advised - and delayed travel vacc. appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 27 July 2023

    After submitting the incorrectly advised form on their website, nearly 3weeks later and no response. Called again today and was told to wait for this a little longer as they have many to get through. We queried our existing wait time already. Was then placed on hold and proceeded to tell us this isn't the process, and we were to make an appointment (which we’d tried to nearly 3weeks ago). We've now been offered a phone appointment 2 weeks away and concerned we're now unlikely to have vaccinations in time, let alone have immunity.

    Visited July 2023

    Report as unsuitable

    Westerham Practice has not yet replied.