Westlands Medical Centre
20B Westlands Grove, Portchester, Fareham, Hampshire, PO16 9ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best in Hampshire
Rated 5 stars out of 5
by Helen Robertson - Posted on 25 July 2023
My Husband and I would like to thank you for such a wonderful service . We have been patients of Westlands M/C for many years and my Husbands late parents also had many years of superb service with you. We find it amazing when our friends complain of their respective Medical Centres of the difficulty in getting a consultation/appointments/ or even a telephone call returned. Westlands GP's and all support staff provide a superlative professional service and we thank you so much that in our later years now we have total reassurance that our underlying/existing and future health needs are in such good experienced and caring professional hands, we thank you so much.
Visited July 2023
Westlands Medical Centre has not yet replied.
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Review titled Over reliance of text messages
Rated 2 stars out of 5
by Anonymous - Posted on 24 May 2023
They send you a text message which has a link to complete details / respond online - so you have to do it on your mobile 'phone. Deeply irritating. They also telephone you using "withheld number" quite often - again, deeply irritating. The staff I have actually met (Practice Nurses) are caring and efficient; Reception as with all things is rather hit and miss (I have experience of one very good and one less so). The website has a lot of broken links (e.g. medication / side-effects) I can't comment on the doctors as never had the opportunity to actually meet one of them. The staff make a lot of assumptions about what patients know (e.g. how to get a repeat prescription, or even if you actually need one) Overall, a lot of things are done for the convenience of the practice staff rather than the benefit of the patients.
Visited May 2023
Westlands Medical Centre has not yet replied.
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Review titled Uncaring
Rated 1 star out of 5
by Mark Gordon - Posted on 03 January 2024
NHS online told to contact my GP urgently. So I did and found it very hard work and waited a long time for an appointment. I had explained my situation and it didn’t help to speed it up. I eventually got a hospital appointment. The hospital was brilliant and sent my details and medical needs to my GP with a prescription attached. I heard nothing from Westland so a week later I when in and was informed that email hadn’t been open so nothing had happened. Had to go back to the hospital for my prescription and have heard anything from the practice to date Shameful. Even my consultant shocked why it taken so long.
Visited April 2023
Westlands Medical Centre has not yet replied.
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Review titled Blood pressure readings
Rated 2 stars out of 5
by Anthony Williams - Posted on 31 March 2023
I was asked to send in 4 days of blood pressure readings on a special Hypertension form. I sent it back on the 21st. On the 28th they said they did not receive them. I sent them in again on the 28th. On the 31st they said they have still not received them. This system is not fit for purpose
Visited March 2023
Westlands Medical Centre has not yet replied.