Whalley Medical Centre
42 King Street, Whalley, Clitheroe, Lancashire, BB7 9SLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appallingly badly run practice
Rated 1 star out of 5
by Gaynor T - Posted on 12 September 2024
I have been with this practice for over 20 years and it’s always been fantastic until now. I have had a number of health concerns this year and on each occasion have had to wait over a month to get an appointment. I saw a doctor yesterday and unsurprisingly have to wait another month to get the blood test she requested and can’t get the follow up until October 16th - this is calling to make the appointment today 12th September. This seems to be the norm now with this practice, so I visited the NHS app today to research alternative surgeries and notice that Whalley are still accepting new patients. How can they justify taking on more when they can’t look after the ones they have already. I’m not sure whether they’ve changed management or what the problem is, but I would avoid registering with this surgery at all costs.
Visited September 2024
Whalley Medical Centre has not yet replied.
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Review titled Lack of duty of care
by Andrea - Posted on 09 August 2024
Been trying to get an appointment for 2 months now I cannot call on the day as I work so I give them dates to which I can attend and these are in advance only to be told no call back in the morning and we will see if we can fit you in. This is not a careing practice. I managed to get a nurses appointment for my bloods went in for my appointment 1420 the screen were you sign in was not working the receptionist advised she would log me in 25 mins later and suffering with anxiety I still had not been seen do walked out. This is not good for my mental health.
Visited August 2024
Whalley Medical Centre has not yet replied.
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Review titled Appointmentd
Rated 3 stars out of 5
by Anonymous - Posted on 18 June 2024
Either too many patients or not enough GP’s when I cannot get an appointment for a month. Rang today and told next appointment is 12 th July 2024.
Visited June 2024
Whalley Medical Centre has not yet replied.
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Review titled Fabulous and professional service
Rated 5 stars out of 5
by Syma Fareed - Posted on 04 April 2023
Our 1 year old had tonsillitis and needed to be seen at the end of the day. The Doctor fitted us in and treated our little boy. He was absolutely fantastic and went above and beyond for us. We are very grateful. Thank you so much. We have always had great experiences with the surgery, but this was a particularly exceptional one.
Visited March 2023
Whalley Medical Centre has not yet replied.
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Review titled Efficient and caring
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2023
Polite, efficient and friendly receptionists, nurses and doctors. I was seen on time today. There is sometimes a wait but they try their best to deliver a good service in difficult cicumstances. Thank you to all the staff there!
Visited January 2023
Whalley Medical Centre has not yet replied.