Whipton Surgery
378 Pinhoe Road, Whipton, Exeter, Devon, EX4 8EGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Whipton Surgery.
Reviews
-
Review titled Very good service and prompt referall
Rated 5 stars out of 5
by Stephen Barnes - Posted on 30 January 2025
I saw a locum Doctor (surname starts with a 'W') on Tue 27 Jan for a mole which is maybe getting worse, he had a very good look and recommended a referral to dermatology at the Nightingale. They called the next day and arranged an appointment for this Tuesday, one week from the original consultation. Therefore he wasted no time in getting me this referral! Thank you! Whilst there I mentioned to him an ongoing knee issue and he gave me some very good advice on the next steps for that also , which I will definitely be doing - so two things covered in one appointment. I can only speak for myself, but have been with Whipton Surgery for the best part of 30 years and have never had a negative experience yet.
Visited January 2025
Whipton Surgery has not yet replied.
-
Review titled 'Simply the Best'
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
My wife recently attended a doctors appointment and was extremely happy ,she didn't feel rushed and felt the Dr dealt with her issues effectively and in a professional manner .Indeed from my own experience I can only say that all the staff at the Whipton are doing a fantastic job , thanks to you all.
Visited January 2025
Whipton Surgery has not yet replied.
-
Review titled Professional GP
Rated 5 stars out of 5
by Peter Jackson - Posted on 07 January 2025
I had two face to face appts with my new GP who I must admit was the most thorough GP I have experienced in quite some time.my reason for this review is that I learnt today she had left the practice which for me was bad news and I will miss her but wish her every success in her next medical position
Visited November 2024
Whipton Surgery has not yet replied.
-
Review titled Horrible experience everytime I have an appointment!
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2024
Every time I have an appointment at this doctors which is very rare these days, I feel belittled and not helped at all, it always seems to be the same doctor that causes me problems and anxiety about going back. She is extremely miserable and very condescending.
Visited November 2024
Review titled Whipton Surgery
Replied on 11 December 2024
Dear Anonymous, Thank you for your feedback, as this can help us to improve our service. I am really sorry to hear about your experience with our practice, as it is never our aim to cause anxieties by using our services. Please contact me directly so I can provide assistance. Best wishes Richard Larouche Practice Manager
-
Review titled Friendly and efficient
Rated 5 stars out of 5
by Bethany Browning - Posted on 04 October 2024
I feel it’s very important to highlight how grateful I am to the receptionists and Gp for the care my daughter received on Monday. Within 2 hours of calling I had received a call back and had been seen by a Gp . Thank you all!
Visited September 2024
Whipton Surgery has not yet replied.
-
Review titled Regained confidence in gp
Rated 5 stars out of 5
by Tammi Jankowski - Posted on 25 July 2024
I just wanted to say that after losing confidence with practices over the years around 7 years ago someone recommended this surgery to me. I have never felt so listened to and attended to before. I’ve got a lot of medical needs going on at the moment and I struggle to engage due to not wanting to overwhelm the practice. Every medical professional and reception team have always made me feel comfortable that this is not the case and have done everything they can to support me when I require it. I feel so privileged to be a patient of this practice. Im currently engaging with dr lort. Her assessment and care of my needs is second to none. She prescribes appropriate medication for my needs and despite there being other options of medications that could have a detrimental affect I feel she has learnt enough about me recently to be careful in her prescribing. This I highly value. So yes just want to say Thankyou for all of the support I get from this surgery. Without them I don’t know where I would be.
Visited July 2024
Whipton Surgery has not yet replied.
-
Review titled Fantastic Service
Rated 5 stars out of 5
by TMM - Posted on 23 July 2024
I want to say how amazing the reception team have been in helping me to get my medication sorted yesterday.
Visited July 2024
Whipton Surgery has not yet replied.
-
Review titled Very welcoming practice
Rated 5 stars out of 5
by Lesley J Leisk - Posted on 07 May 2024
Today I phoned to check an appointment that I had omitted to write down. Despite being a little embarrassed by this, the receptionist was welcoming, immediately putting me at ease and most cheerfully checking the appointment without any hint of being rushed; which she certainly would have been the day after a Bank Holiday weekend. My other query was answered with efficiency and friendliness, and she went the extra mile by asking a passing GP for the answer, thus saving me the need to ring the number she had suggested. I find everyone on reception to be welcoming with a smile when I come in, it conveys a warm and welcoming atmosphere which puts patients at ease. My overall experience of the practice team is very good indeed.
Visited May 2024
Whipton Surgery has not yet replied.
-
Review titled Friendly and helpful
Rated 5 stars out of 5
by ChrisM - Posted on 24 November 2023
Only a quick visit to the practice, but everyone I met was friendly and helpful, and my query was handled efficiently. Many thanks!
Visited November 2023
Whipton Surgery has not yet replied.
-
Review titled Lovely Practice
Rated 5 stars out of 5
by Meg - Posted on 23 September 2023
All staff very friendly & great to have appointment for flu vaccine no queuing. I have always had excellent service from receptionist , nurses & GP’s. No complaints.
Visited September 2023
Whipton Surgery has not yet replied.