White Horse Medical Practice
The Faringdon Medical Centre, Volunteer Way, Faringdon, Oxfordshire, SN7 7YUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Patient Services
Rated 4 stars out of 5
by Anonymous - Posted on 03 January 2025
Spoke with a lovely person at patient services today, who helped me locate a specific treatment received by my mother some ten years ago by another health authority. She was very patient, understanding and professional even though it took a while to find the information, I did not feel rushed. Even followed up to ensure I received exactly the information that was needed. Excellent service received.
Visited January 2025
White Horse Medical Practice has not yet replied.
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Review titled Great phlebotomist
Rated 5 stars out of 5
by Susan H - Posted on 14 October 2024
Seen by a very competent young lady today for a blood test. She is always very kind and efficient. Thank you very much.
Visited October 2024
White Horse Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2024
Cannot praise this practice highly enough. Was given 2 week urgent referral at end of July. Practice then chassis hospital for results without any prompting and kept me updated. I appreciate everyone has a different personal experience. For me, I have been with the practice for over 50 years. There have obviously been massive changes over the years but my own experience has always been of excellent prompt care.
Visited July 2024
White Horse Medical Practice has not yet replied.
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Review titled Terrible Practice
Rated 1 star out of 5
by suzy - Posted on 25 June 2024
They do not follow up on anything relating to medical matters of urgency. They say they haven't received letters when I actually handed my copy in by hand. They have not forwarded X-rays to relevant hospitals and have still not dealt with a letter from an anesthetist.
Visited June 2024
White Horse Medical Practice has not yet replied.
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Review titled Absolutely terrible practice
Rated 1 star out of 5
by Kenny - Posted on 10 June 2024
The changes in this practice in the last 10years have made the whole place seem unwelcoming and anonymous. It's impossible to get hold of someone. I tried to make an appointment to see a GP but was told to log onto the NHS website to arrange it. But then I was told they had reached capacity. This was only 12pm on a week day!) So there was an option to call them, which I did. Only to be told that they couldn't do anything ands to use the online system the next day. This is pathetic. What an awful way to run a practice. This is why people have lost trust in the NHS. The whole set up is designed to prevent you from engaging with people. Run by robots, hiding behind procedure. If I could give a worse review, I would.
Visited June 2024
White Horse Medical Practice has not yet replied.
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Review titled useless
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2024
I've tried to get an appointment to speak to someone about my grandmother who has dementia she signed a form saying I can deal with everything at the gp practice and they still keep saying we need to talk to her and I have to keep reminding them that she won't talk on the phone as she won't know who's calling and that there is a letter saying I can deal with everything for her.
Visited March 2024
White Horse Medical Practice has not yet replied.
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Review titled A disgrace
Rated 1 star out of 5
by Anonymous - Posted on 03 September 2023
Rude, unsympathetic GP who left me feeling worthless and of no use.Came away feeling worse than when I’d arrived. Had it not been for a kind stranger who found me in tears outside the surgery and took time to comfort me I’m not sure what my next intention would have been
Visited July 2023
White Horse Medical Practice has not yet replied.