White House Surgery
Four Shires Medical Centre, Stow Road, Moreton-in-Marsh, Gloucestershire, GL56 0DSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about White House Surgery.
Reviews
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Review titled Good practice and service
Rated 4 stars out of 5
by Anonymous - Posted on 09 January 2025
It was really helpful to be able to have an early appointment before I start work. This is a great addition to your normal services. The nurse I saw is a highly skilled phlebotamist so the appointment was calm and efficient.
Visited January 2025
Review titled White House Surgery
Replied on 10 January 2025
Dear Patient Thank you for taking the time to leave a review it is much appreciated. I am please to hear the extended hours appointment was good for you to use, I will certainly pass your comments on to the team. Thank you Jayne, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 December 2024
Having had a rough time over Christmas period I was so pleased to get an appt on the 30th Dec. GP decided promptly what the problem was and gave me treatment to commence straightaway. Best Practice, Best Doctors. Thank you
Visited December 2024
Review titled White House Surgery
Replied on 31 December 2024
Dear Patient I am sorry you have been unwell over the festive period and thank you for taking time out to leave us these comments. It is reassuring to hear that you have been well looked after and receiving treatment, thank you from the 'best practice with the best Doctors'!!! I will be passing you comments on to the staff at our next staff meeting. Wishing you a healthy and Happy New Year. Regards Jayne, Practice Manager
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Review titled Thank you so much for all your help
Rated 5 stars out of 5
by Arthur Bates - Posted on 13 December 2024
Thank you so much for all your help over the year with my ongoing problems. Everyone from reception, pharmacy, nurses, and last but not least the wonderful doctors...
Visited December 2024
Review titled White House Surgery
Replied on 23 December 2024
Dear Mr Bates Thank you so much for taking time to leave the Surgery such positive feedback. It is lovely to know that you have been so well looked after by the team. I will pass on your comments at our next staff meeting. Wishing you a wonderful Christmas Jayne Practice Manager
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Review titled Excellent care and a great Practice
Rated 5 stars out of 5
by Sheryl Murray - Posted on 13 December 2024
I cannot speak highly enough of this surgery and all the staff. They have been there for myself and family for many years and have always given excellent care, especially of late. From the Dr's. Nurses, pharmacy and reception. They are excellent. Thank-you to you all! I have recently been unwell and have had to see the Dr and Nurse several times for an ongoing ailment. I have been seen on the day I called for an appointment and treated very well. Dr and Nurse were very professional making me feel confident in their care.
Visited December 2024
Review titled White House Surgery
Replied on 31 December 2024
Dear Sheryl Thank you so much for taking the time to write such a positive review. It is very much appreciated. I am sorry to hear you have been unwell and pleased to know that you have been well looked after by the whole team. I will pass on your comments at our next team meeting. Wishing you a Happy Healthy 2025 With thanks Jayne, Practice Manager
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Review titled Great surgery
Rated 5 stars out of 5
by Anonymous - Posted on 31 December 2024
Never had a bad experience with White House Surgery. My newborn baby was seen instantly and the doctor was very thorough and helped us we had 3 consecutive appointments and I felt really reassured and the baby’s issues were treated and a solution found. Thank you to all the staff at the White House who go out of their way to help their patients and provide a great service and level of care it really is appropriate
Visited December 2024
Review titled White House Surgery
Replied on 31 December 2024
Dear Patient Thank you for your kind positive comments regarding our team. I am pleased you are being well looked after and will share such positive words with the staff team. Wishing you a happy & Healthy 2025 Regards Jayne Practice Manager
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Review titled Local practice
Rated 4 stars out of 5
by Bridget Salvage - Posted on 31 December 2024
Appointment given with GP as requested after telephoning reception .Several nurse appointments prior to seeing GP .
Visited December 2024
Review titled White House Surgery
Replied on 02 January 2025
Dear Bridget Many thanks for taking time and leaving a review, it is much appreciated. Wishing you a happy & healthy New Year.. Regards Jayne, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Appointment waiting time was very good. Easy to talk to. Listened to the problems I had. Very polite.
Visited November 2024
Review titled White House Surgery
Replied on 14 November 2024
Thank you so much for leaving feedback, glad to hear you felt comfortable with your appointment. I will share your comments with the team. Kind regards Jayne, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Adam Larkin - Posted on 25 November 2024
This practice is caring and friendly; all the staff from the receptionist to the GPs are looking out for you; as well as being a traditional practice they have amalgamated modern practices and IT systems to bring the practice of medicine into the modern world. On this occasion I was suffering from earache with an ongoing problem which was swiftly diagnosed and solutions prescribed. I liked the GP’s drawing on knowledge from a professor in his Medical training at Oxford “Never stick anything in your ears!” On the occasion before this one the GP had gone out of her way to check by text that the medicine she had prescribed was doing its job and there was no need to make a referral to a consultant. This GP was quite frankly outstanding. Well done to all at The White House Surgery in Moreton-in-Marsh! Maybe one day we’ll see a robot doctor but for now let’s enjoy what we have! Real doctors practicing real medicine in the real world! Adam
Visited November 2024
Review titled White House Surgery
Replied on 29 November 2024
Morning Adam Thank you so much for taking the time to leave a review on the surgery, it is much appreciated. It is good to know you have received such positive treatment from our GPs and they are definitely real people. I will certainly share your comments. Many thanks Jayne, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Rob Sherwood - Posted on 11 November 2024
Very friendly and helpful …I have yet to meet anyone who is not polite and well informed …ring in the morning and appointment in the afternoon, what could be better than that !
Visited November 2024
Review titled White House Surgery
Replied on 14 November 2024
Dear Rob Thank you so much for leaving your positive feedback, I am pleased that you feel the team is helpful and friendly and I am sure they will appreciate your comments. Kind regards Jayne, Practice Manager
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Review titled Great Doctor
Rated 4 stars out of 5
by Ben - Posted on 11 November 2024
The Doctors here are fantastic but let down significantly by the abrupt loud receptionist. On my visit here I witnessed 2 people being told in an abrupt manner that she was busy doing an email and basically they were interrupting that. It’s such a shame as the surgery that is adjacent the receptionist was speaking in such a lovely manner to all her patients that came in or rang. I find also that she shouts and lets the whole of the surgery know everyone’s ailments so there is no confidentiality. As I said the doctors are superb but this is the only issue.
Visited November 2024
Review titled White House Surgery
Replied on 29 November 2024
Dear Ben Thank you for taking time to leave a review on the surgery. I will pass your comments on to the team at the next staff meeting. I will have a chat with the reception team about the confidentiality issues in the reception area and also the email, as this is not usually something that is actioned on the front desk. Thank you again Jayne Practice Manager