White House Surgery
Four Shires Medical Centre, Stow Road, Moreton-in-Marsh, Gloucestershire, GL56 0DSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about White House Surgery.
Reviews
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Review titled Efficient, personal,professional practice
Rated 5 stars out of 5
by Sue - Posted on 26 July 2024
My experience from booking an appointment on the same day to seeing a Doctor was seamless, totally professional and efficient. I would not hesitate to recommend this amazing practice.
Visited July 2024
Review titled White House Surgery
Replied on 29 July 2024
Dear Sue Many thanks for taking time to comment on your experience here at the Surgery. I am pleased to hear it was so positive, your recommendation is appreciated and I will share your comments with the team. Many thanks Jayne, Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Paul G D - Posted on 09 July 2024
Appointment on day of telephone call. Thorough, sensitive and friendly service from both doctor and nurse.
Visited July 2024
Review titled White House Surgery
Replied on 10 July 2024
Dear Paul We are very grateful for your positive comments, thank you for taking the time to add such a review. I will share these with all staff at our next team meeting. Kind Regards Jayne, Practice Manager
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Review titled Breath of fresh air!
Rated 3 stars out of 5
by Amanda Turley - Posted on 17 July 2024
Today was possibly the first time I felt listened to. I wasn’t put into a box that defines me by age or gender… although both significant and the reason I visited the surgery today. The GP was a breath of fresh air, spoke to me clearly and explained why I may be experiencing my symptoms and what I can expect in order to make myself feel great again! I appreciate that our GPs are under an enormous amount of pressure but today my GP didn’t make me feel I was a burden at all. We need to be treated as though we have a modicum of common sense and respect our capacity to work with you as professionals - once we understand the consequence of doing nothing more than accepting our fate we are likely to need to use your facilities less! Thank you!
Visited July 2024
Review titled White House Surgery
Replied on 17 July 2024
Dear Amanda We really appreciate that you have taken the time to write a review. I am glad you whole experience was so positive for you , Primary Care is under extreme pressure at the moment but I am glad you were seen, and the outcome for you was so positive. I will share your comments with the staff team. Many thanks Jayne, Practice Manager
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Review titled Plenty of parking, spotless surgery & friendly helpful.
Rated 5 stars out of 5
by MissL - Posted on 09 July 2024
Despite being late due to traffic I saw GP promptly. I haven’t seen a GP for a while & had a list of issues I wanted to discuss. During my appointment I was given ample time & felt my GP was thorough, next steps were discussed and an action plan made! Blood test required I was able to make an appointment for the following week. Absolutely no complaints. Plenty of parking, spotless surgery & friendly helpful staff.
Visited July 2024
Review titled White House Surgery
Replied on 10 July 2024
Dear MissL Thank you so much for taking time to leave a review. It is lovely to hear such positive kind comments, regarding both staff and surgery. I will share these at the next staff meeting. Kind regards Jayne, Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Martin Brand - Posted on 27 July 2024
A good doctor that instilled me with confidence. Very friendly and professional. A credit to the medical profession
Visited July 2024
Review titled White House Surgery
Replied on 02 August 2024
Dear Martin Thank you for taking the time to leave such positive comment. I will pass these to the GP. Many thanks Jayne, Practice Manager
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Review titled Kind and understanding practice
Rated 5 stars out of 5
by Jo Evans - Posted on 13 June 2024
I welcome the opportunity to leave a review for this fantastic practice in Moreton. Not only did I speak to a receptionist immediately by phone on Mon but I felt my problem was understood and she was extremely kind and patient and didn't rush me. I also was relieved to be able to have a phone chat with my Dr the same day! She is a very caring and empathetic doctor. I felt listened to and reassured. Thank you for your help and care during my difficult period, I really am extremely grateful to you both.
Visited June 2024
Review titled White House Surgery
Replied on 13 June 2024
Dear Jo Thank you for your feedback. Glad to hear that the practice procedures worked well for you. We will pass this back to the staff. Kind regards.
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Review titled Lady doctor
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2024
Excellent help from an outstanding lady doctor. The wait was minimal & the pharmacy was very helpful after the appointment.
Visited June 2024
Review titled White House Surgery
Replied on 13 June 2024
Good afternoon, Thank you for taking time to leave such lovely positive feedback, so pleased your requests were dealt with to satisfaction. I will pass on your comments to the team involved. Many thanks Jayne, Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Dave Elliman - Posted on 22 June 2024
I was impressed by the competence, friendliness and efficiency of all the staff. The appointment was exactly on time and they even allowed Rufus our dog in the waiting room as it was too hot to leave him in the car.
Visited June 2024
Review titled White House Surgery
Replied on 24 June 2024
Dear Patient Thank you for your lovely comments we do appreciate the time taken to leave a review. I will share your comments with the team. Regards Jayne, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2024
My experience recently was excellent.. I was very satisfied with my the care I have received at this practice. Friendly staff.
Visited June 2024
Review titled White House Surgery
Replied on 17 July 2024
Dear Patient, Thank you so much for leaving a review, pleased to hear your experience was so positive and I will certainly share your comments with the staff. Many thanks Jayne, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Bente de Grey - Posted on 17 June 2024
My appointment was at 10:30, I was called at 10:35. Wow! The staff are always friendly, good at listening and efficient.
Visited June 2024
Review titled White House Surgery
Replied on 17 June 2024
Dear Bente Firstly thank you so much for leaving a review. I am happy to read such a positive experience and that the staff look after you so well. Thank you. I will pass your comments onto the team. Kind regrads Jayne, Practice Manager