Whitehall Medical Practice
Morton Gardens, Lower Hillmorton Road, Rugby, Warwickshire, CV21 3AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Effecient practice and communication
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
Since registering, my partner and I have only had to use our GP services a handful of times. Each time, we were happy to avoid the 8am scramble by using the online form. We found that we got a response on the same day, on each ocassion. Most recently, both of us were offered appointments within a week of submitting our online forms. And we were pleased with the fact that we were able to ask to switch to telephone/video for our own convenience. Really happy with Whitehall
Visited February 2025
Whitehall Medical Practice has not yet replied.
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Review titled Outstanding Service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
The doctor I spoke to today took the the time to listen, was very caring and supportive. The reception team were very helpful, prompt to serve and have a wonderful manner. I cannot recommend Whitehall highly enough.
Visited January 2025
Whitehall Medical Practice has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2024
I can only speak positively about the practice; attentive, professional and kind. Any doctor or nurse I've seen have been really good; my latest experience has been with the women's health specialist and it was 10/10. Thank you!
Visited April 2024
Whitehall Medical Practice has not yet replied.
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Review titled No point even being there
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2023
I’ve had to change to this gp a couple years ago as my original gp had too much capacity, i would never recommend this gp to anyone, i’ve tried to get in there 4 times over the past two years for relatively serious stuff (i won’t use the gp unless i really need to) and every time i’ve been fobbed off to the online service where i don’t get any contact with a doctor or nurse, my most recent problem which has kept me off work for nearly 3 weeks they won’t even see me, i just got a prescription from the doctor over text saying it was ready, no information of what pharmacy it was at either. I would understand if it was a busy gp, but whenever I have been in there it’s been dead, only 1 or 2 other patents in the building. Avoid this practice and change to a new gp if you can, even the local pharmacist didn’t recommend them.
Visited December 2023
Whitehall Medical Practice has not yet replied.
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Review titled Good response.
Rated 5 stars out of 5
by Mark - Posted on 13 October 2023
Made an appointment for online consultation, approx 3hrs later I had a call back and appointment fulfilled. Very happy with service.
Visited October 2023
Whitehall Medical Practice has not yet replied.
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Review titled Kind Staff
Rated 5 stars out of 5
by E A Russell - Posted on 05 July 2023
I received a recent call from a member of the administration staff who was following up a query I had about delays in receiving a referral letter. She outlined the situation and was so helpful and understanding. I felt so much better having spoken to her and wanted the opportunity to thank her. I’ve been with this practice for many, many years and have always been treated with care and respect. Thankyou.
Visited July 2023
Whitehall Medical Practice has not yet replied.
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Review titled A Bit Unhappy
Rated 5 stars out of 5
by E Russell - Posted on 30 June 2023
I recently saw a Doctor and he said I needed to be seen by the hospital and he would make a referral. After 3 weeks I still hadn’t received a referral form and on contacting by E-consult was told appointments can take a while, but I hadn’t received the referral form! A week later, 4 weeks after seeing the doctor, I received the referral form. Obviously no appointments available!! But with so many administration staff why does it take 4 weeks to send out a form? In general my surgery has been good and everyone is pleasant and helpful, but I’m a bit unhappy about this delay.
Visited June 2023
Whitehall Medical Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Shanil Modeshia - Posted on 15 April 2023
Recently I have been impressed by the improvements made at Whitehall Medical Practice. I am particularly happy about the reception staff on the front desk (in particular Marisol). On the occasions I have been to the surgery always greeted in a friendly and pleasant manner and not made to feel like the receptionist is doing me favour. I have also used the e-consult service many times which has saved me from trips to the surgery for things that a simple over the phone or video diagnosis would deal with.
Visited April 2023
Whitehall Medical Practice has not yet replied.