Whitstable Medical Practice
Estuary View Medical Centre, Estuary View Business Park, Boorman Way, Whitstable, Kent, CT5 3SEContact details and opening times
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Reviews
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Review titled Outstanding Patent Care
Rated 5 stars out of 5
by Eleanor Rosemary Kirby - Posted on 27 October 2022
I visited Estuary View on the 12th October following a severe reaction to an insect bite. I was seen and triaged very quickly by an outstanding Nurse and within a few minutes an equally outstanding Doctor came to the treatment room. Understandably I was extremely anxious about the bite as it was tracking very quickly up my left arm. Both the Doctor and Nurse were very professional and reassuring and explained everything about my treatment and what to expect over the next day in great detail and what I should do if my situation worsened. I also received a follow up call from another Nurse and the Doctor who had treated me. I have fully recovered now and am very grateful for their quick diagnosis it could have been much worse. They are a credit to the Practise and I would highly recommend Estuary View.
Visited October 2022
Review titled Whitstable Medical Practice
Replied on 27 October 2022
Dear Eleanor Thank you so much for your feedback and I'm so pleased to hear that you feel you received outstanding care from the practice. I'm also very pleased to hear that you are now fully recovered. Your comments will be passed on to the team in the Urgent Treatment Centre. Thank you once again for taking the time to provide feedback. Kind regards Joanne Jack Patient Safety and Quality Manager