Whitworth Medical Centre
Market Street, Whitworth, Rochdale, OL12 8QSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Whitworth Medical Centre.
Reviews
-
Review titled Avoidable and Dangerous Mistakes
Rated 1 star out of 5
by Sarah Shackleton - Posted on 15 November 2024
A most recent experience at the Whitworth surgery was unpleasant and dangerous to say the least, I am not only saddened by the lack of care or due diligence given to my mum during this most recent visit, but fearful for future treatments being administered appropriately with due care and consideration, and in a timely fashion. Mum presented for treatment with a severe infection of the dermis deeper layers and an angry heated swelling of her entire right lower leg, a possible episode of Cellulitis that could still lead to life threatening sepsis and further potential complications for mum, who may I add is already a Rheumatoid sufferer and susceptible to immune response failure or attack. This consultation on Monday 11th November 2024 was mismanaged by the prescribing practitioner due to the lack of time and care to read notes and conduct a thorough examination, relying on mum reminding the practitioner that she has reaction to penicillin. Furthermore, 3 days later when mums health deteriorated further with severe sickness, we called the surgery and raised the issue with reception also stating that from re-reading medication leaflets the medication prescribed for the infection on Monday was in fact absolutely not compatible with one or more of mum's ongoing medication regime, and could we really be sure Mum wasn't already experiencing signs and symptoms of septic shock! As promised by the receptionist, a call back from the practitioner was expected before the end of the day but this has not happened and an abject failure to care has again occurred.
Visited November 2024
Whitworth Medical Centre has not yet replied.
-
Review titled Phone problem
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2023
Is there a problem with the phones today? I have been “caller number 1” for 53 minutes and then I was cut off ???
Visited May 2023
Review titled Whitworth Medical Centre
Replied on 31 October 2023
Thank you for your feedback. I am sorry that you struggled to get through to use on the telephone. We use a cloud-based system, which sometimes goes down due to poor internet connectivity in the area or other unforeseen reasons.
-
Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 22 February 2024
Phoned at 8.00am today 22/02/23 for an appointment I was no.29 in the queue waited 40 mins call answered. “I’d like an appointment to see a doctor “ to be told we have nothing available and I’d have to ring at 8am tomorrow. But that’s what I did today abruptly she cut me off and said she had a doctor off and there was nothing she could do. I tried to explain again maybe a telephone consultation no nothing available. The one basic requirement of a surgery is seeing a doctor and they can’t do that. I think your life is in your own hands with this practice as they don’t seem to care. And your receptionist’s need there people skills sorting as being rude seems to be a trend!
Visited February 2023
Whitworth Medical Centre has not yet replied.