Wideopen Medical Centre
Tulach Ard, North Road, Wideopen, Newcastle Upon Tyne, Tyne and Wear, NE13 6LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly and professional practice
Rated 5 stars out of 5
by B.Rutherford - Posted on 06 November 2024
Having recently moved into the area I have found this practice to be excellent. My recent requests for doctor and nurse appointments have been most helpful. The reception staff are friendly, helpful and professional and the medical team give considerate and practical advice. I've managed to get appointments within a reasonable time and tge follow up treatments have been swift and helpful.
Visited November 2024
Wideopen Medical Centre has not yet replied.
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Review titled Helpful and friendly.
Rated 5 stars out of 5
by Lee Goodman - Posted on 25 October 2024
Made appointment over the phone. Was 15th in queue. Practice rang me back when I was position 1. Female caller was lovely and helped me with directions to my appointment that was made.
Visited October 2024
Wideopen Medical Centre has not yet replied.
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Review titled New triage service is really useful
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
The past couple of times I have called the practice with a query for an appointment they have used the new triage service. One time they didn’t see the need for an appointment and could resolve my problems via the phone call. The second they got me a phone call appointment within the hour of calling to be triaged. This service has seen to be very helpful in my case, I think this will take the pressure off the doctors, practice nurses and other member of staff at the practices. In the past it is impossible to get an appointment past 9 as they have all gone to people calling. Today I called at almost 10 and was given an appointment! This has just never been seen before during my time at the practices. I hope this service stays as it is very useful! Thank you!
Visited October 2024
Wideopen Medical Centre has not yet replied.
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Review titled Really helpful receptionists.
Rated 5 stars out of 5
by Jacqueline Lawlor - Posted on 28 October 2024
The girls have provided me with a first class service, showing understanding and compassion in helping me navigate care for my Mam. Very much appreciated.
Visited October 2024
Wideopen Medical Centre has not yet replied.
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Review titled Not the best
Rated 3 stars out of 5
by Chris - Posted on 02 October 2024
Some of the doctors ie 2 of the female ones are out of this world can’t do enough for people and I personally can not thank them enough but there have been times I have gone in Dr asked what’s up and then told me I should have just googled it and then there is the Dr on the computer googling what he should have done and then ask me what they wanted then to do and then I have had my children there Dr checks their throat and says yeah you have tonsils like everyone else told me to get some strepsils for my child and next thing I know having to rush my child to A&E as their airways have closed up like I say there are two female doctors one in maternity leave at the moment who always go above and beyond either on the phone or face to face not that you can get a face to face these days but telephone calls seem to be the main way of dealing with things
Visited October 2024
Wideopen Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lyn Howey - Posted on 23 August 2024
It was first class from the lovely and helpful receptionist booking me in and seeing the doctor who was amazing she was so caring and actually knew what she was talking about. It was her first week at the practice. She us one of the best doctors I have seen and in my opinion an absolute asset to the practice.
Visited August 2024
Wideopen Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Brian Auteri - Posted on 08 July 2024
When I rang to order my repeat prescription the girls on the phone were very helpful and very cheerful. I have had no problems since joining the practice.
Visited July 2024
Wideopen Medical Centre has not yet replied.
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Review titled Absolutely shocking
Rated 1 star out of 5
by Anonymous - Posted on 30 July 2024
Four days with panic attacks my appointment was cancelled due to staff sickness rang to see some one else they said no one despite me already been seen by hospital and ambulance and this gp app was a must.
Visited July 2024
Wideopen Medical Centre has not yet replied.
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Review titled Prescription and appointments
Rated 1 star out of 5
by Tammi McKenzie - Posted on 01 May 2024
I have been trying 2 weeks to get my prescriptions that I need I have been told to ring the prescription line witch I can not do or get to the doctor's to fill the form out and for appointments I can never get one and having to suffer with the issue I highly recommend this surgery as one of the worst ones in the area not only for my self but for my family
Visited May 2024
Wideopen Medical Centre has not yet replied.
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Review titled Long waiting lists, terrible care
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2024
Took me two weeks to get a phone appointment. Doctor was extremely discompassionate and made numerous irresponsible and unprofessional comments. Lacking empathy. Reception staff are doing their best in a bad situation.
Visited April 2024
Wideopen Medical Centre has not yet replied.