William Harvey Surgery
83 London Road, Rayleigh, Essex, SS6 9HRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Approachable and very helpful
Rated 5 stars out of 5
by Hannah - Posted on 06 September 2024
I have recently needed some advice and support with my mental health and found the female GP to be very helpful ,approachable, kind and goes above and beyond. Would definitely recommend as a practice x
Visited September 2024
Review titled William Harvey Surgery
Replied on 18 October 2024
Thank you for taking the time to leave a review for William Harvey Surgery, it is encouraging to read your comments. All staff work exceptionally hard to provide a good service for patients. Your comments will be circulated amongst the staff at our next Practice Meeting. Kind Regards Practice Manager
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Review titled Amazing lady doctor
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
Great visit from start to finish. Greeted by the receptionist and went 5o the doctor's room on time. The doctor was supportive. Everytime I see her she's amazing.
Visited September 2024
Review titled William Harvey Surgery
Replied on 18 October 2024
Thank you for taking the time to leave a review for William Harvey Surgery, it is encouraging to read your comments. All staff work exceptionally hard to provide a good service for patients. Your comments will be circulated amongst the staff at our next Practice Meeting. Kind Regards Practice Manager
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Review titled unhelpfull receptionist
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2023
waited for appointment, your sign says if not seen in 15 minutes go to reception ,so after 20minutes went back to reception and asked if there was a delay. she said dermatology nothing to do with us, i said well it is because it is in your surgery today. i was told cannot help nothing to do with me. disgusting behaviour
Visited January 2023
Review titled William Harvey Surgery
Replied on 25 January 2023
Thank you for taking the time to leave a review for William Harvey Surgery. The community dermatology service currently use one of our rooms to see their patients. William Harvey Surgery are not provided with a list of patients, or times when they are due to be seen and there is no facility to communicate with the dermatology staff. The sign you saw regarding if you have to wait longer than 15 minutes relates to registered patients of William Harvey Surgery only and not community dermatology patients. William Harvey Surgery do not provide a reception service for the community dermatology service and are not affiliated to the running of the dermatology clinic. Your correspondence from the dermatology service will have a contact number for you to call to register your complaint regarding the running of their clinic. Kind Regards William Harvey Surgery
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Review titled Really helpful staff!
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
I have been registered at William Harvey Surgery for many years, the staff are always professional and attentive, they all go out of their way to accommodate my needs. I have been able to make an appointment to see a Doctor face to face with not much of a wait. I thoroughly recommend this practice
Visited January 2023
Review titled William Harvey Surgery
Replied on 30 January 2023
Thank you for taking the time to leave a review for William Harvey Surgery. It is always pleasing to learn patients are satisfied with the service and care afforded to them. All staff at William Harvey Surgery go out of their way to try to meet patients needs and help wherever possible. Your comments will be circulated amongst the team at our next staff meeting. William Harvey Surgery