Winchmore Hill Practice
808 Green Lanes, Winchmore Hill, London, Greater London, N21 2SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Service
Rated 3 stars out of 5
by Anonymous - Posted on 17 October 2022
I phoned from between 8am , last call14: 20 , listened to the recorded message and then got cut off . Why , just not good enough .
Visited October 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, We are sorry to hear about your experience. We went live with our new phone system in September 2022 and had some technical issues initially. If this happens again please do contact us and we can liaise with our phone company to find out what has happened. We apologies for this experience. Best Wishes, The Management Team
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Review titled Great staff
Rated 5 stars out of 5
by Naun Bhangoo - Posted on 06 October 2022
I spoke to a member of the practice today regarding an enquiry re cancellation of my appointment with a Consultant. The staff member was very very helpful and professional.
Visited October 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for your feedback. We aim to provide excellent care to meet all of our patients needs and we try to go above and beyond to accommodate to their needs. Your kind words are very appreciated. Best Wishes The Management Team
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Review titled Fantastic nurse!
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2022
Such a lovely nurse making the experience of booster injections so easy for the little ones!! Thank you for being so fun and kind !
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for taking the time to express your appreciation. We strive to provide consistent good quality patient care. Best Wishes, The Management Team
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 16 September 2022
Urgent appointment sorted me out. Avoiding A and E visit and possibly hospital stay. GP listened Thank you.
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 26 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed on to the relevant team members. Our team strive to provide an excellent service. Best Wishes, The Management Team
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Review titled Lack of information
Rated 2 stars out of 5
by Anonymous - Posted on 16 September 2022
I have tried to contact the GP surgery to arrange appointments for my daughters for their Polio vaccination boosters after being invited to do so via a txt. I was told that I could have an appointment at a few specific times on Saturday 24th and 1st October (great that you are doing Saturdays!). Unfortunately I am unable to do those times and asked when the next available appointments were. I received an unhelpful response of 'there are none' and that was that, I had to ask a number of different times to find out how I could find out about other available times to be told that's it. The response was short, uninformed and worrying considering the current drive to get 1 to 9 year olds a booster vaccination for Polio.
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, We are sorry to hear about your experience, we will discuss this with staff members to prevent similar experiences. Best Wishes The Management Team
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Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2022
Went into Winchmore Hill practice. Receptionist was wonderful , understanding and efficient. I had immediate appointment for face to face appointment with Doctor. The doctor was absolutely fantastic- she listened, examined me, gave advice, prescription and booked tests. Extremely professional , empathetic and knowledgable. This was a very very positive experience .
Visited August 2022
Review titled Winchmore Hill Practice
Replied on 21 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed on to the relevant team members. Our team strive to provide an excellent service. Best Wishes, The Management Team
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Review titled A great Practice
Rated 5 stars out of 5
by David - Posted on 12 August 2022
Wonderful and kind reception staff yesterday who sorted out my problem request so promptly and efficiently. I could not have asked for anything better. Thank you. You really took a load off my mind. A great Practice.
Visited August 2022
Review titled Winchmore Hill Practice
Replied on 21 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed to our reception team members. Our team strive to provide an excellent service. Best Wishes, The Management Team
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Review titled Good Experience Today
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2022
Immensely helped by telephone appointment call from Duty Doctor & practice nurse the following day couldn’t have been more helpful. Relieving a pressing problem immediately. Very much appreciated in the circumstances.
Visited August 2022
Review titled Winchmore Hill Practice
Replied on 21 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed to the relevant team members. Our team strive to provide an excellent service. Best Wishes, The Management Team
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Review titled Pleased with treatment
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2022
I had a skin condition on my foot for about three months Seen the doctor who was very helpful He made an appointment for me to see the Nurse who extremely professional The problem was sorted within a week Very pleased
Visited August 2022
Review titled Winchmore Hill Practice
Replied on 21 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed to the relevant team members. Our team strive to provide an excellent service. Best Wishes, The Management Team