Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Windermere Medical Centre.
Reviews
-
Review titled A Trouble Free Experience
Rated 5 stars out of 5
by Joan Hall - Posted on 19 January 2025
From telephoning for an appointment to being seen by the GP this was a trouble free experience from start to finish.
Visited January 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
Staff friendly and welcoming. Doctor actually listened to what I said and was very thorough when it came to getting answers. He put my mind at ease. Highly recommended.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled The receptionist are so polite and doctors
Rated 5 stars out of 5
by Karen - Posted on 25 December 2024
I'm new to this practice and ive been once the receptionists were very good with me I wasn't well that day seen doctor straight away they seem very understanding aswell of my situation
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled Very good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2024
Took the time to listen. Very thorough. I didn’t get the feeling that I was being rushed. Made me feel at ease.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled Great experience
Rated 5 stars out of 5
by Carole - Posted on 29 December 2024
Really good doctors at the medical centre. Very kind and caring. I was so pleased my blood tests came back the same day and the doctor gave me a call. Made me feel at ease and cared for.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled Wonderful practice
Rated 5 stars out of 5
by CHRISTINE Fry - Posted on 06 November 2024
Lovely attitudes on all staff they cannot do enough for you and the Doctor was like talking to family really really nice person
Visited November 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
-
Review titled Great service.
Rated 5 stars out of 5
by Darren Martland - Posted on 27 October 2024
The receptionist was friendly and welcoming. I saw the GP on time. He listened, asked relevant questions and conducted necessary examinations, explaining what he was doing and why. Dt he GP provided an immediate prescription for medication and a referral for appropriate blood tests. He explained the possible next steps, dependent on the outcome of the tests. The GP was very extremely personable, taking time to ask questions and explain the next steps, and providing reassurance. Darren Martland.
Visited October 2024
Review titled Windermere Medical Centre
Replied on 05 November 2024
Dear Mr Martland Thank you for taking the time to leave us a a lovely review, i will sure pass this on to the GP. Kind Regards Gillian Bamber Windermere Medical Centre
-
Review titled Inr
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2024
Would like to see a nurse like I used to could confide in her I prefer to speak to a lady about my concerns no disrespect to doctors
Visited October 2024
Review titled Windermere Medical Centre
Replied on 05 November 2024
Dear Patient Thank you for taking the team to leave us a review. Unfortunately we are still trying to replace Hayley and we are hoping that her position is filled quickly. If you would like to discuss any concerns with a female clinician we do have an ANP who has appointments here at Windermere every Thursday. Kind Regards Gillian Bamber Windermere Medical Centre
-
Review titled Good doctor
Rated 5 stars out of 5
by Marion Lowery - Posted on 27 September 2024
At my appointment my doctor really listened to what I had to say. He was kind and very helpful. I am 91 and he treated me with patience and helpfulness.
Visited September 2024
Review titled Windermere Medical Centre
Replied on 05 November 2024
Dear Marion Thank you so much for taking the time to leave this lovely review. I will be sure to pass your kind words on to the GP. Kind Regards Windermere Medical Centre
-
Review titled Disappointed
Rated 2 stars out of 5
by Siobhan - Posted on 12 September 2024
Since going this surgery. Every concern has been taken seriously and dealt with. Really listen and have changed the course of things for me entirely. But that is one doctor. Sadly if you can't see that doctor specifically , your talked over and ignored and told to make another appointment. Disheartened during my last appointment and disappointmented. I'd rather wait the time needed to see the reliable doctor not a locum.
Visited September 2024
Review titled Windermere Medical Centre
Replied on 13 September 2024
Dear Siobhan Thank you for taking the time to leave your review. I am sorry that you have had this experience with the locum GP. If you would like to contact me at the practice, I would like to look into this further for you and make sure you have an appointment with your preferred GP. Kind Regards Gillian Bamber Practice Manager