Windsor House Group Practice
2 Corporation Street, Morley, Leeds, LS27 9NBContact details and opening times
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Reviews
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Review titled Change of surgery for an appointment already booked
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2022
I arrived at Shenstone House for an appointment to be told I did not have one there although it had been booked by telephone & I also had a text message to confirm this.2 subsequent messages had been sent to confirm my appointment at Windsor House Group Practice (Morley) which I thought was miss leading as Shenstone House is part of the practice. May I suggest a short message to explain that the location of an appointment has been changed to prevent wasting patients, doctors & nurses valuable time & resources.
Visited August 2022
Review titled Windsor House Group Practice
Replied on 05 September 2022
Thank you for taking the time to place your comments on this NHS site. I will pass on your feedback to all staff concerned as we work very hard to try and deliver a high level of customer care to all our patients and those patients coming to us from different areas for their treatment. We will certainly look at our text messaging system to ensure such instances do not happen again.