Wish Park Surgery
191-193 Portland Road, Hove, East Sussex, BN3 5JAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Phone
Rated 2 stars out of 5
by David - Posted on 26 July 2024
this is for all my doctors but not wish park surgery the first bit is to do with wish park i spent 18 minutes in the queue at position one surely there is more than one person to answer the phone, I was going to use this surgery, it seems since covid these practices are making there own rules up every time time I ring up my doctors for a appointment you gwt told sorry all our appointments are full ring back tomorrow morning, and when you get to speak to speak to some one they ask you what the issue is if you can see a doctor, nine out of ten you get a paramedic. It's, no wonder this nhs is in adequate. You go into my doctors and the place is 95 percent empty .
Visited July 2024
Review titled Wish Park Surgery
Replied on 29 July 2024
I am sorry that you have felt this way about the Surgery. Unfortunately this would have been phone error which we were not aware of and this is very rare. We are very lucky to have paramedic support within the practice who are able to prescribe we also have an Advanced Care practitioner who is also able to deal with many different ailments. Our reception staff are fully trained to ask as many questions as they can so that patients are directed to the correct clinician, and this may not be a GP. We will only ask you to call the next day if all our appointments for the day are full. Kind Regards Wish Park Surgery
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Review titled Fantastic head Nurse
Rated 3 stars out of 5
by Miss Cheryl L O'flynn - Posted on 27 May 2023
Needle phobia, was very anxious for my blood test. Terry made it very comfortable for me and was such a lovely person. Before when I came it was two other nurses that were not very nice, nor helpful, and made me feel very uncomfortable. Thank you Terry you are a very personable and caring Nurse. Highly recommend. Thanks
Visited May 2023
Review titled Wish Park Surgery
Replied on 30 May 2023
Thank you so much for taking the time to let us know what a wonderful experience you have had with Terry. She is an asset to the surgery. I am sorry that previous nurses were unable to help you. Thank you for your lovely comments. We work hard to try and meet the needs of our patients as best we can.