Witterings Medical Centre
The Witterings Med Centre, Cakeham Rd,East Wittering, Chichester, West Sussex, PO20 8BHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Witterings Medical Centre.
Reviews
-
Review titled Given up!
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2023
I’ve now officially given up with this surgery. It’s been just over two weeks now with me trying to book an appointment to see a doctor. You can’t get through on the phone and the E-consult is always switched off. So I’m now going to see if I can register elsewhere.
Visited April 2023
Review titled Witterings Medical Centre
Replied on 11 April 2023
I am sorry to hear you have been having difficulty in reaching us. If you would like to discuss this further please contact me via reception.witterings@nhs.net Kind regards Emma Assistant Practice Manager
-
Review titled Excellent care
Rated 5 stars out of 5
by Karen Tross Youle - Posted on 16 February 2023
As instructed I called the Practice at 8.30am, I was 19th in the queue but my call was answered in ten minutes. I explained my problem, they sent me a text for more information, I was called by a doctor half an hour later and seen by the same doctor within two hours. He was very helpful, kind and informative and I have been referred on to a specialist to be seen within two weeks. I have always had wonderful care at this surgery, it’s been exceptional every time!
Visited February 2023
Review titled Witterings Medical Centre
Replied on 21 February 2023
Thank you for taking the time to leave this feedback.
-
Review titled Frail elderly left in pain with no assessment or home visit
Rated 1 star out of 5
by Anonymous - Posted on 18 February 2023
After 3 phone calls for help, admin giving/relaying clinical information??? which is unacceptable as not qualified to do so, advising my relative is not priority as on antibiotic??. Patient frail and over 80 left in crying pain+++ as this GP practice just cannot be bothered, however still taking new patient's when they clearly cannot manage the patient's that they already have. Their processes are clearly not working and outdated, states surgery opens 8am try to get through and it informs you that they are closed?? that is if you are lucky enough not to be cut off. However this surgery need to understand that they have a duty of care to all their patient's registered and paid to look after their health and should stop taking the money if they cannot safely care for them. This surgery/staff and current processes need urgent review/inspection before somebody dies through their negligence.
Visited February 2023
Review titled Witterings Medical Centre
Replied on 21 February 2023
I am sorry to hear this, please could you email me at reception.witterings@nhs.net and I will investigate this further for you. Emma, Assistant Practice Manager.
-
Review titled Impressive medical centre
Rated 5 stars out of 5
by David Wade-Smith - Posted on 27 January 2023
This is probably the best run practice I have attended.Smiling receptionists and always understanding on arrival.The practice also has an independent pharmacy in the same build ing.The annual vaccinations (flu )are also run very well.
Visited January 2023
Review titled Witterings Medical Centre
Replied on 31 January 2023
Thank you so much for taking the time to leave such lovely feedback. It is very much appreciated and I have fed this back to the team.
-
Review titled Process unfit for purpose
Rated 3 stars out of 5
by eanr - Posted on 29 December 2022
Most of the doctors are great, although I see them very rarely. Their operating process is a mess. my current issue has taken a total of five calls to get through the first triage due to their phone system. The Dr was excellent in his persistence however. An appointment 3 weeks ahead turned out to need a more urgent one so today I made four phone calls, listened to almost a one minute explanation, including an instruction to hang on for an appointment, at the end of each I was told my call couldn't be taken and try again later. After the fourth call I went to the surgery in person as I can drive there in a few minutes. Receptionist was not on the phone or otherwise busy, and when I explained I had called four times to try and get an appointment today, she just looked at me blankly as if to say "why should I care?". I explained my need, she said she'd arrange for the doctor to call me, so I repeated the fact I'd been triaged 2 weeks ago, and she said again she'd get the doctor to call. I confirmed I needed an appointment today and she kind of indicated yes. So I drove home again, angry at a process that clearly doesn't work and, in this case, a receptionist that was unhelpful and uncaring in her attitude - thankfully unlike others I have seen over the years who were lovely. I can only hope that I do get my appointment today...time will tell.
Visited December 2022
Review titled Witterings Medical Centre
Replied on 29 December 2022
Thank you for taking the time to leave a review. If you would like to contact me directly at reception.witterings@nhs.net I can look into this matter for you. Thank you Emma, Assistant Practice Manager