Woodcote Medical
32 Foxley Lane, Purley, Surrey, CR8 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Nursing Team
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
Unfortunately I have had a couple of medical emergencies over the past couple of years resulting in long term aftercare being required/provided for my leg by the Nursing Team at Woodcote Medical. The Nursing Team are both professional and knowledgeable, whilst adopting a caring/supportive approach which I, as a patient, feel to be an extremely important factor in my ongoing recovery. Nothing is too much trouble for the Nursing Team from initiating hospital appointments (through a Surgery GP), arranging appointments (when required) with one of the specialist Tissue Viability team, requesting a Surgery GP to check when a leg infection is suspected, arranging prescriptions for any required dressings and booking twice weekly dressing appointments in advance to accommodate my work schedule. I feel the current Nursing Team go above and beyond what is required of them in terms of the patient care provided to me and are a credit to the Woodcote Medical practice. I would also like to thank the excellent Reception staff who work at Woodcote Medical for their continued support.
Visited January 2023
Review titled Woodcote Medical
Replied on 09 January 2023
Dear Patient, Thank you for your positive review of our Surgery. I will ensure your kind comments are passed on to our Nursing and Reception teams, who will be delighted to receive them. Kind regards, Deborah Roberts, Business manager
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Review titled Best GP surgery
Rated 5 stars out of 5
by Hatem Eid - Posted on 22 November 2022
Really very good surgery. Very easy to contact and get appointment or repeat prescription ,I highly recommend them as they have very good admin
Visited November 2022
Review titled Woodcote Medical
Replied on 22 November 2022
Dear Mr Eid, Thank you for your positive review - it's great to hear that you are finding it easy to get in contact with the surgery and book appointments/request repeat prescriptions. I will ensure your comments are passed onto the team. Kind regards, Deborah Roberts, Business Manager
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Review titled Helpful response
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
I have just spoken to woodcote medical practice about a slightly complicated situation re medication dosage and prescription. This involved ensuring there was an increase dose and that it was available to be collected at a location other than a local pharmacy. The staff member I spoke to was extremely helpful and understanding. The situation has been promptly resolved and has made a difference to my day and others in my family. Thank you
Visited November 2022
Review titled Woodcote Medical
Replied on 15 November 2022
Dear Patient, Thank you for posting your review of our surgery. I'm pleased to hear that our staff were able to help you out with your prescription query and get everything resolved for you. I'll ensure that your positive feedback is passed onto the team involved. Kind regards, Deborah Roberts, Business Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2022
Such helpful receptionist staff can’t fault them. They have been so helpful on two separate occasions sorting out an appointment for me in advance and arranging last minute prescriptions I forgot to order. Thank you so much. Mrs Dobson
Visited October 2022
Review titled Woodcote Medical
Replied on 11 October 2022
Dear Patient, Thank you for positive review. I will ensure that your comments are passed on to the Reception team, who will be delighted to hear that their hard work is appreciated. Kind regards, Deborah Roberts, Business Manager
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Review titled Wonderful Helpful People, Thank You !!
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2022
Thank you to everyone at Woodcote Medical Purley. Always there to help, even when they are super busy. Wonderful doctors, and really lovely reception staff who always have the time to help, reassure and advice. You all make a difference in improving our lives, despite at times having very challenging work , you are always there for us. Thank you most sincerely.
Visited August 2022
Review titled Woodcote Medical
Replied on 02 August 2022
Dear Patient, Thank you for your review of our surgery. Our team work incredibly hard to help our patients and it is great when this is seen and appreciated. I will pass your comments onto the team, who will be delighted to receive such positive feedback. Kind regards, Deborah Roberts, Business Manager