Woodcross Lane Surgery
Woodcross Lane, Bilston, WV14 9BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2024
Very bad customer service . No appointments . They said all the time call back tomorrow in morning .when call back all the time they said go to phonix centre or hospital.
Visited June 2023
Review titled Woodcross Lane Surgery
Replied on 31 October 2024
Dear anonymous Thank you for your feedback. I note that you state you last visited the surgery in June 2023 where you found getting an appointment difficult, I'm sorry this was your experience last year. I'm pleased to say that in February 2024 our booking system changed to Online Triage where patients no longer need to ring to surgery to arrange appointments. Unfortunately, as you have posted anonymously I am unable to contact you to discuss this further but if you wish to, please do not hesitate to contact the surgery with your details so I can discuss your concerns with you. Best wishes Rachel Practice Manager
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Review titled Not good
Rated 2 stars out of 5
by Anonymous - Posted on 23 January 2024
Visit to make appointment Was told straight away no appointments Never asked what my problem was Was disappointed in visiting, In my 72 year old , in poor health
Visited January 2023
Woodcross Lane Surgery has not yet replied.