Woodfield Medical
Freshney Green Primary Care Centre, Sorrel Road, Grimsby, South Humberside, DN34 4GBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I have been to the surgery twice in about a week and seen the same dr. I have never seen her before this but she is so lovely, very imformative and makes you feel at ease as I was visiting with something personal that I feel uncomfortable talking about but she just so open and let me take the time to explain my problem. It feels like nothing is too much trouble for her, just making sure everything is sorted best it can be and if not making referrals to the correct place. She honestly just goes above and beyond👏 such a amazing Dr
Visited October 2024
Review titled Woodfield Medical
Replied on 23 October 2024
Dear Patient, Thank you for your kind words. We are appreciative of the time you took to leave this review and pleased to hear that you are happy with the care you received from this GP. If you did wish to thank the doctor involved in your care directly then you may do so by contacting our patient liaison team at nel.freshneygreenfeedback@nhs.net Kind regards, Chloe Allison (Patient Liaison Manager)
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Review titled Excellent service.
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
After telephone consultation this morning, seen in surgery this afternoon. Gp and trainee gp were very professional and friendly. Given steroid injection that I thought I would have to be referred for. Also xray appointment sorted . First class service ,thankyou
Visited September 2024
Review titled Woodfield Medical
Replied on 13 September 2024
Dear Patient, Thank you for your kind words. We are appreciative of the time you took to leave this review and pleased to hear that you are happy with the care you received. If you did wish to thank the doctor involved in your care directly then you may do so by contacting our patient liaison team at nel.freshneygreenfeedback@nhs.net Kind regards, Chloe Allison (Patient Liaison Manager)
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Review titled Excellent Service
Rated 5 stars out of 5
by Jane C - Posted on 07 July 2024
I would just like to pass on my thanks to Woodfield medical for their excellent service. As a Woodford patient originally I wasn’t sure if the merger would be a success. However I now feel it is working well, to the receptionist’s, Nurses & Doctors I wish to thank them all. I am always treated as a Person, in a friendly and professional manner. On my latest visit I feel I had 5 Star treatment from the Doctor involved. I would like to name him but not sure if that would be appropriate. Thank you.
Visited July 2024
Review titled Woodfield Medical
Replied on 08 July 2024
Dear Jane, thank you for your feedback. It is good to hear that we have managed to lay your concerns to rest following the merger. We will pass on your feedback to all of the practice team. If you did wish to thank the doctor involved in your care directly then you may do so by contacting our patient liaison team at nel.freshneygreenfeedback@nhs.net Kind Regards, Jo (Operational Manager)
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2024
have had to book multiple appointments about the same issue i’ve been experiencing for them to listen to me. refusing to do tests and blaming my symptoms on anxiety despite me not currently having any anxiety issues and the symptoms being completely different to those i used to have when anxious. tried seeing multiple doctors at the surgery and having the same issue.
Visited April 2024
Review titled Woodfield Medical
Replied on 15 April 2024
Dear patient, we are sorry that you have had a bad experience at the practice. Our patient liaison team are here, if you would like to email them directly, they can investigate this incident for you further - nel.freshneygreenfeedback@nhs.net, alternatively you can call the practice and ask for a call back.
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Review titled The worst
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2024
I went in because I was having a burning sensation on my arms that wouldn't settle I saw the doctor he didn't know what to say I told him about others with the same problem I'm having he just kept saying it's uncommon and he didn't know he then just said he'll book me a blood test that was it I'm still in pain with it
Visited February 2024
Review titled Woodfield Medical
Replied on 14 February 2024
Dear patient, we are sorry that you have had a bad experience at the practice. Our patient liaison team are here, if you would like to email them directly, they can investigate this incident for you further - nel.freshneygreenfeedback@nhs.net.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 18 December 2023
I recieved a call back and the Dr wouldn't let me explain my problem just started shouting at me about appointments
Visited December 2023
Review titled Woodfield Medical
Replied on 29 December 2023
Dear patient, thank you for your feedback we are sorry you had a negative experience when you visited the practice, this would not be our usual expected level of care. Our patient liaison team are here, if you would like to email them directly, they can investigate this incident for you further - nel.freshneygreenfeedback@nhs.net
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Review titled Great service
Rated 5 stars out of 5
by Ann Smith - Posted on 03 November 2022
I went to see a Gp to day he listened to me and made me feel like a person not a number he was very thorough in his observations and made me feel that it was a problem that needed solving
Visited November 2022
Review titled Woodfield Medical
Replied on 29 December 2023
Dear Ann, we are appreciative of the time you took to leave this review and are pleased to hear you felt like a person and not just a number while the doctor helped you with your medical needs.