Woodgrange Medical Practice
40 Woodgrange Road, Forest Gate, London, Greater London, E7 0QHContact details and opening times
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Review titled Heart surgery, zero contact
Rated 3 stars out of 5
by Anonymous - Posted on 19 July 2023
I had open heart surgery in last year privately through work insurance. My GP never contacted me and never did any of the follow-up tests. When I have tried to get appointments, the receptionists make it their personal mission to divert me onto specialists nurses, or "clinicians", or the drop-in blood centre. I needed a medical report for a legal reason, reviewed by my GP: they gave me a runaround and even though the GP eventually signed the report, they never saw me! I truly am not sure whether the GP named on my care _exists_. I have complex health problems but I have never seen them, never spoken to them -- I do not want a nurse practitioner! or the practice manager! I want to see and be seen by my GP! A doctor who can give me a diagnosis, and a prescription! And an appointment that does not require scrambling at 8am with everyone else, and that can never be more than a day in advance. I have a job. My job involves meetings. I can't say "Sorry, our meeting in Central London has been scheduled for months, but today my GP has given me ten minutes at 1:15 so I have to spend an hour commuting to work, an hour commuting home, another hour commuting to work, and a fourth hour commuting home". It's not reasonable. It's how the NHS works nowadays, but it's not reasonable. With all that said, they are a big improvement over my last NHS GP, who was overruled by their clinic partner to refuse me treatment because I was lgbt. I understand everyone is overwhelmed. But people with jobs need appointments too. And people with sensitive health issues should not be required to tell a receptionist everything. It is not respectful of patient dignity.
Visited September 2022
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