Woodhouse Hill Surgery
71A Woodhouse Hill, Fartown, Huddersfield, West Yorkshire, HD2 1DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Allie - Posted on 02 June 2023
Always excellent , fantastic staff throughout the practice , I feel very well looked after always professional
Visited June 2023
Review titled Woodhouse Hill Surgery
Replied on 05 June 2023
Hi Allie, thank you so much for your kind words. I am delighted to hear you are being well looked after at our surgery. I'll be sure to pass your comments to our team. We really appreciate your feedback! Rebecca Ryan Deputy Practice Manager
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Review titled It’s okay
Rated 3 stars out of 5
by Anonymous - Posted on 16 May 2023
Struggling with mental health and have to wait 4 days to see a doctor and a month to see a mental health practitioner. The doctors themself are good, but the mental health side is failing. But I guess that’s everywhere
Visited May 2023
Review titled Woodhouse Hill Surgery
Replied on 05 June 2023
Dear patient, thank you for your feedback. I am glad to hear you have had a positive experience with our doctors at the surgery. I am sorry that you have had to wait for help but I hope you are now on the right track to receive the support you need. Please contact me if you would like to discuss this further. Rebecca Ryan Deputy Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Aman - Posted on 05 May 2023
I have been with the surgery for nearly 15 years and I all have witnessed is that they always try to improve on their standards. Their receptionist staff is exemplary! The lady in hijaab is so caring. Luckily she has dealt with my queries few times and always did her best to guide and help me with the issues. A great shout to the receptionist staff at the Woodhouse Hill surgery. Many thanks - Aman
Visited May 2023
Review titled Woodhouse Hill Surgery
Replied on 05 June 2023
Hi Aman, thank you for your kind words and for taking the time to review our Surgery. I am so happy you have had a positive experience with our reception staff, I'll be sure to pass on your comments to them, they will be delighted. We really appreciate your feedback!
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
I've had nothing short of a fantastic experience with all of the staff at Woodhouse Hill Surgery, within weeks of being seen I was already being seen by a specialist and it took no time at all to move through the system which meant I could continue with day to day a lot sooner.
Visited May 2023
Review titled Woodhouse Hill Surgery
Replied on 26 February 2024
Dear patient, thank you for your feedback. I am very pleased to hear you had a fantastic experience with our staff and that you were quickly seen by your specialist. I will pass your comments to the whole team, we really appreciate your feedback! Kind regards Rebecca Ryan, Deputy Practice Manager on behalf of Woodhouse Hill Surgery
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Review titled Helpful practice
Rated 5 stars out of 5
by Manav Sandhu - Posted on 25 May 2023
The service was very helpful and gave out a lot of useful information, and made my concerns feel heard. They have offered many different options as to where to further find support as well as offering to see them again if my problems are persistent and I feel need to speak to them again which was very kind.
Visited May 2023
Review titled Woodhouse Hill Surgery
Replied on 30 May 2023
Hi Manav, thank you for your feedback. I am happy to hear our team were able to help you with your concerns, I will pass your kind words on to them. We really appreciate you taking the time to review our Surgery. Rebecca Deputy Practice Manager
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Review titled Excellent Caring Practice
Rated 5 stars out of 5
by Deborah Corey - Posted on 28 April 2023
Woodhouse Hill Surgery continues to provide an excellent caring service to patients. Particularly the reception and telephone staff continue to offer a comprehensive sign posting service. There are both male and female staff offering help and guidance ensuring that patients needs are directed to the correct place. I appreciate this signposting as it has clearly aided my getting the right help when needed. Due to anonymity rules I can say only that all these members of staff are caring good people and that their service is vital. This G.P. practice is striving towards excellence and is doing a great job.
Visited April 2023
Review titled Woodhouse Hill Surgery
Replied on 30 May 2023
Hi Deborah, thank you for your feedback. I am happy to hear our reception team have been able to help direct you to the care you need, I will pass your kind words on to them. We really appreciate you taking the time to review our Surgery. Rebecca Deputy Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2023
I felt comfortable with my gp experience and i hope to continue .iam waiting for my blood test appointments and physio follow up. My muscleo skeletan physiciam review was awesome. The way you arranged was good and hospitality also
Visited April 2023
Review titled Woodhouse Hill Surgery
Replied on 30 May 2023
Dear patient, thank you for your feedback. I am happy to hear our team were able to arrange your review, I will pass your kind words on to them. We really appreciate you taking the time to review our Surgery. Rebecca Deputy Practice Manager
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Review titled Exemplary
Rated 5 stars out of 5
by Deborah Corey - Posted on 07 March 2023
Woodhouse Hill Surgery, is an example of best practice in all areas. I recommend this practice to everyone. They endeavour to do all possible to help particularly in times of crisis. I have received help, kindness and understanding when I've really needed it. All those working here are good people and you can be confident in their willingness to help where possible.
Visited March 2023
Review titled Woodhouse Hill Surgery
Replied on 08 March 2023
Thank you so much Deborah for taking the time to review our Surgery. I am delighted to hear you have found our team to be so kind, helpful and understanding. I will share this review with all my colleagues at Surgery, we really appreciate your feedback! Kind regards Rebecca Ryan Deputy Practice Manager
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Review titled Not enough appointments
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2023
Absolute joke. Waited 4 weeks for an appointment with the nurse for it to be cancelled on the day and then another appointment isn't available for another 4 weeks. So 8 weeks total wait for an appointment.
Visited January 2023
Review titled Woodhouse Hill Surgery
Replied on 02 February 2023
Dear patient. I am sorry you have had a negative experience at our surgery. I believe we had to cancel some same day appointments as a member of our clinical team was unwell and could not attend surgery that day. I am so sorry you are having to wait a further 4 weeks for your appointment. Please send me your details and I will look out for a cancellation for you to see if we can get you in any sooner. Also get in touch if you would like to discuss your issue further. Kind regards Rebecca Ryan Deputy Practice Manager
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Review titled Awful practice,
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2023
The practice has lost several letters (posted out by NHS gastroenterology team) and conveniently ‘lost’ the emails that have followed up afterwards. Lack of communication and transparency, refusal to refer me for further treatment (as advised by the gastroenterology team). Avoid at all costs joining this practice.
Visited January 2023
Review titled Woodhouse Hill Surgery
Replied on 02 February 2023
Dear patient, I am sorry you have had a negative experience at our surgery. If you would like to discuss this further please contact me on 01484 533833 or admin.woodhousehill@nhs.net Kind regards Rebecca Ryan Deputy Practice Manager