Woodingdean Medical Centre
Warren Road, Brighton, East Sussex, BN2 6BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service!
Rated 5 stars out of 5
by Samantha Phillips - Posted on 21 May 2024
This surgery has always been good which is a miracle find theses days. Unfortunately in the past I found certain female members of my the reception team really let the surgery down. Today was completely different to my last interaction as I had a professional and polite (uninterrupted ) telephone conversation with the female receptionist and was offered a on the day appointment. Healthcare practitioner j o is brilliant! She really listens, puts you at ease and makes you feel like you’re in good hands. She looks like she enjoys the job too which is incredible these days! Thanks guys x
Visited May 2024
Review titled Woodingdean Medical Centre
Replied on 22 May 2024
Dear Miss Phillips Thank you for spending the time posting a review for us. I have shared the feedback with our staff. Regards Practice Manager
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Review titled Excellent help and support
Rated 5 stars out of 5
by Keith Laundon - Posted on 21 March 2024
I have had some recent health problems regarding blood in a stool then another instance where I had black tar like stools and I wanted to say “Thank You” This is to the reception staff , the people on the phone, the Drs and not forgetting the nurses . They all have been supportive while i have had these health issues. Thank you all .
Visited March 2024
Review titled Woodingdean Medical Centre
Replied on 28 March 2024
Dear Mr Laundon Thank you for spending the time to giving your feedback we really appreciate the comments you have made. I have shared your feedback with all our team. Practice Manager
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Review titled Unbelievable a absolute joke
Rated 1 star out of 5
by Anonymous - Posted on 08 June 2023
I wouldn't recommend this surgery to anyone the stuff are rude especially the receptionists that seem to think they can give you a medical Diagnosis over the phone or tell you that they don't feel you need to be seen. If you can get thought to get in the call queue for an appointment after listening to a 10 minute message before and after Selecting the option you need once all appointments are full even if you been on the phone since 8.30am the line cuts out. Some of the doctors are very rude and have nothing but a poor attitude, I understand the NHS in under huge stress but having 1 surgery to cover a whole area is just Ridiculous and they are still continuing to take on more and more patients when they haven't got the resources to accommodate the ones they've already had on their books. Worst surgery going
Visited June 2023
Review titled Woodingdean Medical Centre
Replied on 12 June 2023
Dear Patient Thank you for your feedback. We are sorry to read that you are not happy with the level of service received. Unfortunately, as you have left your comment anonymously, we are unable to look in to this in the detail that we would have like to. We would invite you to contact the practice to discuss further. We will then be able to investigate and respond to the points that you have raised.
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Review titled Very helpful
Rated 5 stars out of 5
by Ms Charlotte Stevens - Posted on 28 April 2023
I called at 8.30 today, only 4 people ahead of me in queue so answered very quickly and was given appt at 10.10 face to face and only had a short wait. GP was lovely, took her time to listen and understand, asked if I wanted chaperone for examination and has referred me on to an appropriate service. All round positive experience especially as we all know how busy they are and she made me feel it was OK to request an appt for my chronic but not major condition. Reception staff also polite and efficient. Thanks!
Visited April 2023
Review titled Woodingdean Medical Centre
Replied on 03 May 2023
Dear Ms Stevens Thank you for spending the time to giving your feedback. I have shared your comments with our team. Practice Manager