Woodlands Family Medical Centre
106 Yarm Lane, Stockton-on-Tees, Cleveland, TS18 1YEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Medium
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2023
Phoned at 8.30am, 22 in the queue held on for 1 hour 35 minutes then told there were no appointments. I told the person on the phone I was to have a face to face appointment as instructed by 2 orthopaedic consultants. All she would give me was a telephone appointment for the following day with a Doctor I had never seen before. The consultant is disgusted with this. I have been with this practice for nearly 60 years & it used to be an excellent practice but is far from it now. I lost my husband last year who had been with this practice from the day he was born (83 + years) & I am still waiting for them to contact me to see if I am Alright unlike a friend who has been contacted twice by her practice.
Visited May 2023
Review titled Woodlands Family Medical Centre
Replied on 23 May 2023
Thank you for taking the time to post a review. We acknowledge your concern and if you would like to make a complaint, our practice's complaint procedure is available. We are not able to respond to specifics on an online platform.
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Review titled Poor service
Rated 2 stars out of 5
by Anthony Chapman - Posted on 28 April 2023
Spent over fourteen minutes on the phone waiting for my turn even though i was informed I was next in line must of been on there break disgusting in the end just hanged up
Visited April 2023
Review titled Woodlands Family Medical Centre
Replied on 10 May 2023
Thank you for taking the time to post a review. We acknowledge your concern and if you would like to make a complaint, our practice's complaints procedure is available. We are not able to respond to specifics on an online platform.