Woodlands Medical Practice
Bluebell Wood Way, Sutton-in-Ashfield, Nottinghamshire, NG17 1JWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service recently.
Rated 2 stars out of 5
by Anonymous - Posted on 01 February 2025
I've been at Woodlands since being transfered from Oateshill Surgery when I was a little girl.. so I've known it all the way growing up. I feel recently that the service is very poor. There's no consistency with doctors. When you can actually get a face to face appointment, the doctors are rushing through the appointments.. its like you are just in and out without a care. I dont feel that many doctors actually listen. I feel fobbed off with absolutely nothing. The receptionists can be extremely rude and the calling queue is absolutely ridiculous. Ringing at 8.30am and you are already in a queue of over 30. I was on hold for 45 minutes the other day. Last year I tried to access support with weight loss as I'm struggling with binge eating. A referral was made to Derby Hospital, it was then declined as they only deal with Anorexia and Bulimia. A copy of this letter was sent to the GP and myself. This was in November last year and no one has bothered calling me to follow it up.. to see how I am. Its very poor care. I've currently got an ongoing pain in my side. I visited the practice and was fobbed off with pain killers. I've had the pain for 3 weeks. I rang again last week and the appointment was a waste of time. Just fobbed off with no care. I'm thinking of registering at another practice as its not acceptable.
Visited January 2025
Woodlands Medical Practice has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Stuart - Posted on 22 June 2024
After an initial appointment last week and a follow up yesterday the GP was excellent and arranged for me to be seen on the same day at the hospital. Both last week's and yesterday's appointments were arranged in less than 24 hours and as always the service at this surgery was outstanding.
Visited June 2024
Woodlands Medical Practice has not yet replied.