Woodlands Surgery
146 Halfway Street, Sidcup, Kent, DA15 8DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice but too difficult to get hold of
Rated 3 stars out of 5
by Anonymous - Posted on 13 December 2023
Last year when we register with this practice, it was very easy to speak to staff and calm them to get through. This year I’ve needed to call them a few times but can never get through on the going th line is always busy. I’ve tried 50-100 times, and the advice is to keep trying. For how long? The first time I ended up at the surgery and they said that this is the way things are now, what is the point if you cannot get through to speak to anyone or book an appointment even at 8am as they advise? I’ve tried all different times of the day, it’s just ridiculous. Spend hours trying to get through and nothing. It’s surly not a good way to work for staff or patients.
Visited October 2023
Woodlands Surgery has not yet replied.
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Review titled Great practice and the extra mile
Rated 5 stars out of 5
by Steven Preece - Posted on 17 May 2023
Today I had a nightmare with an online pharmacy and repeat prescription and they sorted it all out for me. They also dealt with the online pharmacy removing my details from them. Thank you, amazing practice.
Visited May 2023
Review titled Woodlands Surgery
Replied on 19 May 2023
Dear Steven, Thank you for leaving such positive feedback about your experience with us. It is always good to know that everyone's hard work here at Woodlands is appreciated. Your comment will be passed on to the whole team. With kind regards Sharon Davies Office/Reception Manager