Woodlea House Surgery
2A Bradpole Road, Strouden Park, Bournemouth, BH8 9NXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 2 stars out of 5
by Anonymous - Posted on 20 March 2025
Some of the receptionist have been rude on the phone. Or not supportive, I saw a doctor on Monday afternoon. She was rude and not even helpful. She told me about her injury. That I didn’t even needed to no about. But today I saw dr he was the best doctor he listened to me and said that I shouldn’t of been working and gave me sick note
Visited March 2025
Review titled Woodlea House Surgery
Replied on 25 March 2025
Dear Patient. Thank you for your feedback. Should you wish to discuss this matter further please email patientservices.scmg@dorsetgp.nhs.uk. Kind Regards Carla Watts Communication and Complaints
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Review titled Great Doctors and Staff
Rated 5 stars out of 5
by Alan Hamshere - Posted on 11 March 2025
Had an appointment with a Physio, I have a very sore back, I was given a full examination and said she wanted to do a full blood test, she really is so nice and friendly and put me at ease, she then asked me to wait for blood test . I then met by a Clincian yet again very friendly and professional she was so gentle when doing the blood test, there really is a great team working there. Thank you
Visited March 2025
Review titled Woodlea House Surgery
Replied on 12 March 2025
Dear Mr Hamshere. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Physio appointment
Rated 5 stars out of 5
by Jeff mogg - Posted on 14 March 2025
Fantastic service from the Physio lady today who did a steroid injection into my knee 10 out of 10 didn’t even feel it go in I was very nervous. Also did steroid injection into my broken finger that hurt but such good service from very professional physio lady so lucky to have her here at Woodley House Surgery Bradpole Road
Visited March 2025
Review titled Woodlea House Surgery
Replied on 18 March 2025
Dear Jeff. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Simply The Best
Rated 5 stars out of 5
by George Giles - Posted on 24 January 2025
This Surgery is the best one my wife and I Have Ever Had it cannot be faulted from Reception to the Doctors. Nothing is ever to much trouble. We cannot speak highly enough of them. them.My wife’s blood tests and X-ray were Swiftly dealt with. I can’t thank them enough
Visited January 2025
Review titled Woodlea House Surgery
Replied on 28 January 2025
Dear Mr Giles Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Great Doctor’s Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I have attended this practice for many years and have always found them to be extremely helpful, kind and professional. My visit today was the same. After a telephone interview I was booked to see a doctor in person for some follow up checks. The whole visit from being greeted at the reception to my leaving the surgery was good. The doctor was extremely kind, helpful and put my mind at ease. The additional checks were conducted very respectful & professionally. I was treated with great care and in a supportive friendly ways. Thank you.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 29 October 2024
Dear Patient Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Excellent practice
Rated 5 stars out of 5
by Elizabeth Akhurst - Posted on 06 October 2024
Attending for vaccinations, we were respectfully treated and the practice was extremely well organised.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Elizabeth. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Good response times
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
Spoke to trainee physician associate, thorough questioning of symptoms. Plan of treatment sought with GP who called soon after
Visited October 2024
Review titled Woodlea House Surgery
Replied on 22 October 2024
Dear patient. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Pleased it’s our practice
Rated 5 stars out of 5
by Shirley and John Preston - Posted on 05 October 2024
We had both our flu and covid 19 vaccinations today. Welcoming Staff were organised in directing us to the appropriate seating area. In two minutes we were met by a very pleasant doctor who put us at ease straight away and spent time explaining the procedure and what we could expect. Our pulse was taken and he gave us some leaflets to read at home (which were very informative.) He was very Efficient in gently successfully administering our injections.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Mr and Mrs Preston. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Bernadette - Posted on 05 October 2024
Re: Covid and Flu vaccinations Members of Staff were super friendly and welcoming on arrival. The treatment I received was of the highest standard and the whole process was a very pleasant experience.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 08 October 2024
Dear Bernadette. Thank you for your positive feedback. I shall be sure to pass this onto the team. Kind Regards Carla Watts Communication and Complaints patientservices.scmg@dorsetgp.nhs.uk.
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Review titled Appalling care
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2024
I sent a e consult, as it is impossible for the phone to be answered and have an appointment if you ring after 08:35. I have a flair up of my neuralgia and needed advice and help due to the intense pain. I received an email back saying I had been booked a telephone review with a GP 10 days later. Patients pain and discomfort of no concern to them. Now looking for a new practice. They have no empathy.
Visited October 2024
Review titled Woodlea House Surgery
Replied on 29 October 2024
Dear Patient. Thank you for your feedback. Should you wish to discuss this matter further please email patientservices.scmg@dorsetgp.nhs.uk. Kind Regards Carla Watts Communication and Complaints