Woodsend Medical Centre
School Place, Corby, Northamptonshire, NN18 0QPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Aelita Secrieru - Posted on 03 October 2024
We would like to extend our sincere thanks to GP who saw us today. Both my son and I felt extremely comfortable and well cared for under his attentive guidance. His professionalism and kindness made us feel safe throughout the entire experience.
Visited October 2024
Review titled Woodsend Medical Centre
Replied on 07 October 2024
Dear Aelita, Thank you for the positive review. We love hearing from our patients – especially when our services are able to make a positive difference to them. I know our team here at Woodsend Medical Centre put a lot of work into making sure our patients have the best care, so I’ll be sure to pass your kind words to the doctor you saw. Thanks again. Kind regards Claire Head of operations Woodsend Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Dawn farmer - Posted on 11 October 2024
Great communication help on all levels and now getting my treatment on my back I cannot fault my surgery no problems thank you
Visited October 2024
Woodsend Medical Centre has not yet replied.
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Review titled Worst practice ever!!
Rated 1 star out of 5
by Anonymous - Posted on 09 October 2024
I never ever in my life had a bad experience like whit this surgery. Today I give them a call after many days of asking for help whit no results and they told me “no, this is not our job” I was asking for medicine which I need it! If that not they jobs I don’t know what it is. Second, month ago I bring letter from my mother optician who asking them to do some checks and of course, nobody didn’t call us! Run away from that surgery if you can! Easier is to get lottery then help from guys who works here!
Visited October 2024
Woodsend Medical Centre has not yet replied.
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Review titled Great appointment
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
I saw a trainee dr on Friday who actually took the time to listen to my issue and was sympathetic to my pain, she was on time and was well over 15-20 listen and disusing the pain killers I could take whilst waiting for my spinal surgery, I hope this is a trainee dr that stays at our surgery
Visited September 2024
Review titled Woodsend Medical Centre
Replied on 07 October 2024
Dear patient, We appreciate your kind words and we’re thrilled to hear that your experience with us was a positive one. It’s always humbling to hear how we’re able to help our patients and I will make sure this is shared with the team. Thank you. Kind regards Claire Head of operations Woodsend Medical Centre
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Review titled Great service
Rated 5 stars out of 5
by Jane Newbigging - Posted on 21 August 2024
I never have a problem getting an appointment, saw a lovely Doctor who was kind, funny and made me feel comfortable,well done to woodsend for making it easy to get an appointment
Visited August 2024
Review titled Woodsend Medical Centre
Replied on 05 September 2024
Dear Jane, We appreciate your kind words and we’re thrilled to hear that your experience with us was a positive one. It’s always humbling to hear how we’re able to help our patients and I will make sure this is shared with the team. Thank you for the review. Claire Allen Head of Operations Woodsend Medical Centre
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Review titled Thank you Prescription Team !
Rated 5 stars out of 5
by Mrs Albri - Posted on 27 August 2024
I'm for pain relief for several years due to declining health conditions. I am extremely thankful that Prescription Team processes Prescriptions within 24 hours especially after Bank Holiday.
Visited August 2024
Review titled Woodsend Medical Centre
Replied on 05 September 2024
Dear Mrs Albri, Thank you for the positive review! We love hearing from our patients – especially when our services are able to make a positive difference to them. I know our prescribing team put a lot of work into making sure our patients have the best care, so I’ll be sure to pass your kind words to them. Thanks again. Claire Allen Head of Operations Woodsend Medical Centre
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Review titled No doctors appointments
Rated 1 star out of 5
by Listen to your patients - Posted on 16 April 2024
Obviously, the doctors take no notice of these reviews, as the three practices they have are awful. You can't get through, and most certainly can't get an appointment. Woodsend (Corby) is not only taking on new patients but also new patients from other areas! Disgusting. Impossible to see a doctor or a nurse, I haven't had an asthma check up for well over a year, my BP medication is supposed to be checked regularly also.
Visited April 2024
Review titled Woodsend Medical Centre
Replied on 03 May 2024
Dear patient, Thank you for taking the time to share your experience. I’m sorry to hear that you have been struggling to book an appointment. If you would like to discuss your experience further, please call the surgery and ask to speak to Lesley. Best wishes Woodsend medical Centre
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Review titled A joke of a practice
Rated 1 star out of 5
by Debi Lynne Thompson - Posted on 16 April 2024
Ring at 8 am, after being forced to listen to Dr W drool on, that then brings the time to 08.09 am no appointmens left for that day!!! How are you supposed to take the pressure from A & E and so forth when you can't see your own doctor. It's impossible to get an appointment, I have been trying for weeks now. Yet, they're still taking on more new patients!! Look after the patients you already have. You can't even cope with that. It's clear the agenda is to push towards privatisation.
Visited April 2024
Review titled Woodsend Medical Centre
Replied on 03 May 2024
Dear Debi, Thank you for your review. We take all reviews into consideration to understand how we can improve the service we provide. We’re sorry you did not feel content with the our appointment booking system. We really appreciate you feedback and we’d like to speak with you to discuss the experience you had with us. Please call the surgery on 01536 212412and ask to speak to Lesley our reception manager. Best wishes, Woodsend Medical Centre
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Review titled Disheartening Experience
Rated 2 stars out of 5
by Peter Calvert - Posted on 14 April 2024
Until Friday, I hadn't come across any complaints about this practice. The reception personnel displayed a warm and welcoming attitude. I arrived on time for my scheduled appointment and then had to wait for over an hour before being called by a doctor who was extremely arrogant and impolite. It was quite an unfortunate encounter. Despite my best attempts to be friendly, I made it clear to her that I embody happiness. Unfortunately, she continued to exhibit arrogance. At first, I started explaining why I felt it was important to seek advice from a medical professional. However, due to her patronising attitude, I became hesitant to proceed. I'm afraid I didn't explain my feelings well enough, which might result in a less effective treatment plan. I asked about my illness, but she seemed to have no knowledge about it. I had access to more information than the doctor given that I'm quite proficient at using online resources. It's unfortunate that we no longer feel comfortable with the people we depend on to protect us. It would be beneficial for Woodsend to implement an enhanced screening process. The doctor in question seemed disinterested in being at the clinic and showed little desire to assist the individuals she is there to help and support.
Visited April 2024
Review titled Woodsend Medical Centre
Replied on 03 May 2024
Dear Peter, Thank you for your comment. Patients’ experiences are important to us, so it is disappointing that we didn’t meet the high standards we set ourselves. We pride ourselves on providing high-quality care to all of our patients and we want to make sure this remains consistent. We would be more than happy to speak with you to discuss the experience you had with us so we can improve on it going forward. If you would like to discuss your experience please call the surgery and ask to speak to Lesley our reception manager. Best wishes, Woodsend Medical Centre
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Freda - Posted on 18 April 2024
Have been trying for days to get an appointment for my 90 year old mother to no avail. Start ringing at 8am & get an answer to say they have a high volume of calls & try later and phone goes dead. Continue to ring, continuously busy and by 8.10 appointments all gone. There is a serious organisational problem here. They are either letting people queue up & make appointments before 8 o’clock, giving appointments to online bookings first (which isn’t good for old people) don’t have enough phone lines, admin staff or doctors. In which case they have signed up too many patients. Really disappointed in this surgery
Visited April 2024
Review titled Woodsend Medical Centre
Replied on 03 May 2024
Dear Freda, Thank you for taking the time to share your experience. I’m sorry to hear that you have been struggling to book an appointment. I recognise that this led to you feeling frustrated. I have passed your comments on to our reception manager. We want to make sure your voice is heard as we continue to improve and so, if you would like to discuss your experience further, please call the surgery and ask to speak to Lesley. Best wishes Woodsend medical Centre