Woolwell Medical Centre
School Drive, Woolwell, Plymouth, Devon, PL6 7THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Do not sign up
Rated 1 star out of 5
by Mark - Posted on 19 September 2023
I signed up for this practice because I felt my last GP did not meet the standards I would expect. I signed up with this GP and they never ever Informed me that I was taken on as a patient until I went to make an appointment with my previous GP and they told me I was no longer on the system, however I went on to inform the woolwell practice about this and I also booked 2 appointment on line one for my injection and another regarding having a follow up about possible prostate cancer. I received a text to say some one would call me on a set date and nobody bothered. If this is the future of local GP services then we are absolutely doomed
Visited September 2023
Review titled Woolwell Medical Centre
Replied on 28 February 2024
Dear Mark Thank you for your comments and you will understand that I cannot comment on individuals or individual cases in an open forum. As a general comment if a patients submits a registration form in whatever format at any surgery that is processed as soon as possible usually in a few days and the process to remove you from the old surgery happens at the same time. I will check to see if that needs to be made clearer to new patients signing up. If we missed a call to you then I can only apologise, it is a rare occurrence and I hope all issues have now been dealt with. Yours sincerely Chris Practice Manager