Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Amanda - Posted on 05 July 2024
Nurse was really professional And very nice after I spoke to her About my pneumonia and partial claps lung and my dad dying
Visited July 2024
Review titled Wrafton House Surgery
Replied on 05 July 2024
Dear Amanda Thank you very much for taking the time to write about your experience with one of our practice nurses. I will share it with the whole team who I know will be very appreciative. Kind regards Sylvia Lane Practice Manager
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Review titled Very good level of detail
Rated 5 stars out of 5
by Ngozi Uwadia - Posted on 08 July 2024
The doctor made me feel comfortable and explained the stages and processes in great detail. She kindly gave me the information in a very kind manner. She explained and made referrals as well. I didn't feel rushed because she took her time
Visited July 2024
Wrafton House Surgery has not yet replied.
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Review titled Understanding practice
Rated 5 stars out of 5
by Mr Steven Reeves - Posted on 09 July 2024
I had the nurse phone for my results of my blood test and went through we me what it meant. Also help me with some medication changes
Visited July 2024
Wrafton House Surgery has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
Had a great experience with a telephone appointment. Nurse was well informed, friendly and very helpful. Went above and beyond my expectation.
Visited July 2024
Wrafton House Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Bridget - Posted on 06 June 2024
Very happy with the treatment I received from the receptionist to the nurse who rang me to go through my prescription . Quick and friendly service, thank you
Visited June 2024
Review titled Wrafton House Surgery
Replied on 07 June 2024
Dear Bridget, Thank you for taking the time to write such a lovely review about the team at Wrafton House. It is always a delight to read these reviews and the whole team will be very appreciative. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2024
The doctor listened to me and was extremely professional and had time for me. I felt completely at ease with her.
Visited June 2024
Review titled Wrafton House Surgery
Replied on 05 July 2024
Dear Patient, It was so lovely to read your review. Everyone on the team is delighted when a patient takes the time to write a positive review. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Lisa Baker - Posted on 13 June 2024
I spoke with Nurse who along With Dr are amazing especially when it comes to menopause! I feel so relieved every time we speak as they are at listening and relieving any anxiety.
Visited June 2024
Review titled Wrafton House Surgery
Replied on 14 June 2024
Dear Lisa Thank you so much for your lovely review on the website. It so delightful to hear when our patients feel that they are being listened to. I will share your review with the whole team. Kind regards Sylvia Lane Practice Manager
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Review titled Helpful & Efficient
Rated 5 stars out of 5
by Justine Marcham - Posted on 06 June 2024
Great experience at this surgery today. The call-back service was very helpful & the Practice Nurse was very responsive & reassuring. One feels to be in safe hands.
Visited June 2024
Review titled Wrafton House Surgery
Replied on 07 June 2024
Dear Mrs Marcham It was a delight to read your review on our website. Thank you so much for taking the time to write it. I will share it with the whole team who I know will be very appreciative. Kind regards Sylvia Lane Practice Manager
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Review titled Asthma check and new pills
Rated 4 stars out of 5
by Bev - Posted on 11 June 2024
Great review with practice nurse talked through asthma pills for menopause and blood tests think new pills have been added for this month
Visited June 2024
Review titled Wrafton House Surgery
Replied on 14 June 2024
Dear Bev It was so kind of you to take the time to write such a lovely review on the website. I will share it with the whole team who will be delighted that everything went well for you. Kind regards Sylvia Lane Practice Manager
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Review titled Professional practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Once an appointment was made the experience was exceptional, doctor listened and understood problems and dealt with in a friendly but professional manner, treatment was thoroughly and clearly explained. Very happy with service
Visited June 2024
Review titled Wrafton House Surgery
Replied on 05 July 2024
Dear Patient Thank you so much for taking the time to write such a positive review. I will share it with the whole team who will be delighted that your experience was a positive one. Kind regards Sylvia Lane Practice Manager