Wycliffe Surgery
8 Cattedown Road, Plymouth, Devon, PL4 0BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled All the help I needed
Rated 5 stars out of 5
by H Jackson - Posted on 17 September 2024
On visiting the practice on three occasions in one week the receptions where friendly polite and very Helpful in getting you the appointment's you needed.. the two nurses I seen on different days in the week. Explained All about what the appointment's were for in a very friendly manner and answered all questions I had asked about other health issues. And given me the advice to see the doctor. The receptionist couldn't have been any more helpful than she was on getting me appointment for the doctor. On going to see the doctor who was very welcoming as I walked in to his room at the surgery I was delighted the appointment wasn't rushed And took his time to listen understand and his consideration for my health issues was handled professionally . In all of my three visits to Wycliffe surgery Between the receptionist the two nurses and the doctor I Got All The Help I Needed 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Visited September 2024
Wycliffe Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Theresa Burkat - Posted on 20 April 2023
From reception, nurse, doctors all have been amazing since joining this surgery. Five star service all round. I had to join this surgery when my old one had closed. I had been with my previous doctors for around 40 years, it wasn’t until i had to transfer to this one did I realise how bad my old one was. I can’t believe how different the two are. I have had the best service starting from the receptionists they are super friendly and helpful. The two doctors I have seen have been amazing so caring and brilliant, the nurse I have seen a few times has gone above and beyond it’s like talking to a friend she genuinely made me feel I was the only person she was dealing with so helpful and if she said she was going to call she did and has put my mind at ease. I’m so glad to be with this practice now
Visited April 2023
Wycliffe Surgery has not yet replied.
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Review titled Hostile Environment
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2023
This practice is hostile in the way it deals with patients you wait over an hour to get through on the phone and when you ask for face to face appointments you are treated with contempt and no compassion the staff are hostile on the phones and you never get to see same GP twice you wait weeks for appointments as they don’t release them so unable to plan if you need non urgent care still waiting now for someone to pick up the phone can’t even get through to queue after 30 minutes the service is completely inadequate for the patient needs and they actually don’t care
Visited March 2023
Wycliffe Surgery has not yet replied.