YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by Becky - Posted on 15 May 2024
I always feel listened to when I come to see the doctors here at Yardley wood health centre. My recent experience was a bit different to usual and although I always feel in good hands I felt really listened to and the doctor really understood my experience, she went and got a second opinion from another doctor and we all had a chat and by the end of the appointment I was leaving feeling a bit more positive than how I had walked in. The doctor had sent me some useful resources which have been some great help so far. I’m really pleased with the outcome of this appointment.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 15 May 2024
Dear Becky How amazing to hear of your positive experience - I really am so grateful to you for sharing your review and the 5 star rating. We look forward to continuing to support you in your health journey. Kind Regards Sophia Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Lisa faulkner - Posted on 31 May 2024
Staff are freindly and polite. They do an extremly hard job at times but manged to fit me in as they had a cancelation.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 June 2024
Dear Lisa, Thank you for your 5 star review! We try hard to accommodate all requests that come in, so really pleased to hear our cancellation list is working well. Kind Regards Sophia Practice Manager
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Review titled Friendly & helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2024
I took my son in for his 1 year vaccinations and the nurse who the appointment was with was very helpful and put us at ease. She was very quick to administer the vaccinations so it was easier for my son.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 May 2024
Dear Anonymous, Thank you for the rating and review of your experience. I'm really pleased to hear of your positive experience with our practice nurse. Kind Regards Sophia Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
Effect and efficient service, from the very beginning of the process. Very pleasant and polite staff, who were knowledgeable.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 23 May 2024
Dear Anonymous Thank you for the 5 star review and your kind words regarding our practice processes and staff. Kind Regards Sophia Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by AMW - Posted on 23 May 2024
Reception Staff were polite, helpful when I had to reschedule an appointment. The nurse was very polite and kind during the appointment, seen on time.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 23 May 2024
Dear AMW Thank you for your review and the 4 star rating. I am very pleased to hear you found our nurse to be polite, kind and efficient and you enjoyed your interactions with our reception team. We hope to continue to exceed your expectations. Kind Regards Sophia Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Christine suckling - Posted on 12 May 2024
My appointment last week was extremely good the Lady Doctor I saw was so helpful she got a lot of things sorted for me and reviewed my medication .I do hope she stays at the surgery it was so nice to be seen by someone so caring and professional many thanks .
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 13 May 2024
Dear Christine Thank you for your 5 star rating and the review of the service you received. I am so pleased to hear of your positive experience with one of our female GP's. We believe we have a fabulous team of Drs here at the practice, and glad you feel the same. Thank you again for taking the time to share your experience. Kind Regards Sophia Practice Manager
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Review titled Great practise
Rated 4 stars out of 5
by Cliff James - Posted on 18 May 2024
I went for a routine health check and arrived early, and I was in with the practitioner within 2 minutes of arrival. She was quick, efficient, pleasant and friendly, and listen to me well. Many thanks!
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 20 May 2024
Dear Cliff Thank you for taking the time to review your experience - I am really pleased you enjoyed your interaction with our clinician. We look forward to continuing to support you with your health. Kind Regards Sophia Practice Manager
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Review titled Health Review
Rated 4 stars out of 5
by Anonymous - Posted on 23 May 2024
Arrived 5 minutes early and was called in to see the Nurse almost straight away. The Nurse was extremely helpful and told me what she needed to do also took a blood sample which was painless.
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 23 May 2024
Dear Anonymous Thank you for your review and 4 star rating. Thank you also for your kind words regarding one of our nurses; having a blood sample taken can be daunting, so I'm really happy to hear it was a pain-free experience for you. Kind Regards Sophia Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Susan - Posted on 02 May 2024
The GP i seen was kind compassinate and went above and beyond to help me the recepcionist was also very helpfull and kind
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 02 May 2024
Dear Susan Thank you so very much for taking the time to leave such a positive review. I look forward to sharing your positive review with the practice team. Kind Regards Sophia
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Review titled Good practice
Rated 5 stars out of 5
by Margaret Flood - Posted on 29 May 2024
I had an appointment to see a GP regarding a recent ultrasound scan. All the results from the scan and my recent blood tests were explained to me and also further treatment that was required including a referral to a new service. I discussed my medication and made a couple of amendments with the GPs agreement. I was very happy with the appointment
Visited May 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 June 2024
Dear Margaret Thank you for your 5 star rating and kind words. I'm so happy to hear you were pleased with the appointment and outcome. Kind Regards Sophia Practice Manager