Yaxley Group Practice
Landsdowne Road, Yaxley, Peterborough, Cambridgeshire, PE7 3JLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Yaxley Group Practice.
Reviews
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Review titled A very good practice
Rated 5 stars out of 5
by Albert Richards - Posted on 10 October 2024
Great help and very nice staff, the nurse went over and beyond to help and check and double checked that my appointment was the correct one for me.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 10 October 2024
Dear Mr Richards, Thank you so much for taking the time to provide feedback about our practice. We are delighted to hear that you found our staff helpful and attentive. Your feedback will be shared with the entire team and your kind words mean a lot to all of us. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
this surgery is always above and beyond Blood test experience today was good nurse was kind and professional in all areas welcomed me in privet room checked my details and carried his job in very professional manner as always.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Patient, Thank you so much for your kind 5-star review. We are delighted to hear that your experience with us was positive. We strive to provide the best possible care and it is wonderful to know we are meeting that standard. Your feedback has been shared with the entire practice team and they are thrilled to know their efforts are appreciated. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Great practice
Rated 5 stars out of 5
by Marcia Poyner - Posted on 17 October 2024
The appointment was on time and all of the staff are friendly. I encouraged my elderly parents to mice to this practice and they are so grateful that they did.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Marcia, Thank you for taking the time to post your lovely 5-star review. We are so pleased to hear that your appointment was on time and that you found our staff to be friendly. It is especially heart-warming to know that your parents have also had a positive experience since joining our practice. Your feedback is greatly appreciated by our Team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Very helpful great practice.
Rated 5 stars out of 5
by Dominic Thomson - Posted on 10 October 2024
After more routine blood tests this morning. I thought I’d leave a review. He was great and always is. The practice as a whole have been brilliant over the years battling various health issues I’ve faced. Always willing to help.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Mr Thomson, Thank you so much for your kind review and for taking the time to share your experience. We are truly grateful for your continued trust in our practice and it is wonderful to hear that you’ve found our care consistently helpful over the years. Your feedback means a great deal to us. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Really good service
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
The whole system seems efficient from putting a request into anima to getting a call back then a consultation and follow up treatment and monitoring. Has been very good with professional helpful staff.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 18 October 2024
Dear Patient, Thank you for your wonderful review. We are so pleased to hear that you found the entire process smooth and efficient. Our team strives to provide professional and helpful service at every step and it is great to know we've met your expectations. We truly appreciate your feedback. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Great practice!
Rated 5 stars out of 5
by Craig Garratt - Posted on 16 October 2024
They always get me in, pretty much the doctors are very responsive to your concerns, had a blood test today I'm not allowed to mention names, but absolutely brilliant didn't even feel it, very impressed best practice in Peterborough in my eyes
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Mr Garratt, Thank you for taking the time to leave such a fantastic 5-star review. We are thrilled to hear that you have had consistently responsive care from our doctors and w are especially pleased to know that your recent blood test was such a positive experience. It’s always wonderful to hear when our patients are impressed by the care they receive. Your kind words mean a lot to our Team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Great practice
Rated 5 stars out of 5
by charlotte duquemin - Posted on 18 October 2024
Needed a yearly review, the practice was fast at booking the appointment and was efficient on the day of the review
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Charlotte, Thank you for your kind 5-star review! We are delighted to hear that your yearly review was handled efficiently, from booking the appointment to the day of your visit. It is always our goal to provide prompt and reliable service and your positive feedback means a great deal to our Team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Professional nursing care
Rated 5 stars out of 5
by Peter Arthur Smith - Posted on 18 October 2024
I had a long standing problem with wax particularly in my right ear. I would like to thank the Nurse for her professional, kind and expert help in syringing my ear and solving the problem. She was absolutely excellent and a credit to your practice and the nhs.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Dear Mr Smith, Thank you for your kind words and the wonderful 5-star review. We are delighted to hear that our nurse was able to provide the professional, kind and expert care you needed. We will share your feedback with the entire team. Your feedback is greatly appreciated. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Professional
Rated 5 stars out of 5
by M Brittain - Posted on 16 October 2024
I attended the surgery for a blood test. I was put at ease by the practitioner who was professional and extremely kind
Visited October 2024
Review titled Yaxley Group Practice
Replied on 21 October 2024
Thank you for taking the time to submit your 5-star review. We are so pleased to hear that you were put at ease by the Practitioner and that you found them to be both professional and kind. Your feedback is greatly appreciated and will be shared with the Team. Kind regards, Lakeside Healthcare at Yaxley
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Review titled Blood test
Rated 5 stars out of 5
by Nigel - Posted on 10 October 2024
I arrived in good time before my appointment. Registered at the self check in and went to my appointed waiting room. I had barely sat down before the phlebotomist came and got me for my test. The phlebotomist did all the appropriate checks to ensure he had the right person and made me feel relaxed and comfortable before he took my blood. He was very gentle and before I knew it he was done. He then checked that I was okay and asked if I had any questions, which I didn’t. The entire process was very efficient and I can wholeheartedly say that my phlebotomist was fantastic.
Visited October 2024
Review titled Yaxley Group Practice
Replied on 10 October 2024
Dear Nigel, Thank you so much for taking the time to provide such positive feedback regarding your recent blood test experience today. We are delighted to hear that everything ran smoothly from start to finish and that you found the process efficient. We are especially pleased that our phlebotomist made you feel relaxed and comfortable and we will be sure to pass on your kind words. Your appreciation means a great deal to us. Kind regards, Lakeside Healthcare at Yaxley