Yorkshire St Surgery
188 Yorkshire Street, Rochdale, Lancashire, OL16 2DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Patient care
Rated 5 stars out of 5
by Nicola Rochelle - Posted on 03 June 2024
I was extremely ill before Christmas the receptionist was more than helpful caring and considerate she went above and beyond.
Visited November 2023
Review titled Yorkshire St Surgery
Replied on 10 June 2024
Dear Nicola, Thank you for taking the time to share your experience at Yorkshire Street. I will convey your compliments to the staff. We always appreciate receiving great feedback. Best Regards Practice Manager
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Review titled Apalling telephone response.
Rated 2 stars out of 5
by Anonymous - Posted on 31 July 2023
Rang this morning at 8.56am and was kept on hold for 12 minutes as number 1 in the call queue. Please explain how the phone call isn't even acknowledged.
Visited July 2023
Yorkshire St Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2023
2 years ago I would just like to thank the lovely receptionist who I spoke to this morning. About my poorly mother. She was very helpfull for me. And she managed to get me some medication. For dinner time. I was very greatful for this. Many thanks once again...
Visited May 2023
Review titled Yorkshire St Surgery
Replied on 10 June 2024
Thank you for taking the time to share your experience at Yorkshire Street. I will convey your compliments to the staff. We always appreciate receiving great feedback. Thank you Practice Manager
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Review titled Negligent
Rated 1 star out of 5
by Tysha - Posted on 26 January 2023
Ive been trying to get a doctor to sign a prescription for over a month, i’ve been on this medication for over 3 years and every month when I order it they have no idea what it’s for, I ask every time surely it should state on my medical records. Then to be told we will put it on repeat for you and the next month it’s the same issue. When I told the receptionist if I don’t have my medication I end up in the hospital, the receptionist didn’t seem interested at all and kept trying to palm me off. I’ve been with this surgery since I was born and it seems to be going downhill fast.
Visited January 2023
Yorkshire St Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
I called the surgery for advice this morning, and the person who answered the phone was extremely helpful and understanding. She also offered a phone consultation with a GP in the afternoon, which I found extremely helpful and reassuring. With all of the stress that everyone at the surgery must be under, my experience has been one of immense gratitude.
Visited December 2022
Review titled Yorkshire St Surgery
Replied on 14 October 2023
Thank you for taking the time to share how you experienced us here at Yorkshire Street. I will share your compliments with the team. It is always appreciated when we receive positive feedback
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 01 January 2023
I’m writing here from the perspective of a person that in work has to deal with most surgeries in the are. I find Yorkshire Street Surgery to be one of the best. Yea there are things that I would ideally change but they are issues common to all practices and because of the pressures they are under. When the issue have needed to be dealt with fast they have been and reasonably timed appointments have been available for things that can wait a bit. Follow up tests and results have been completed without delay. Thank you for your work as this can’t be easy.
Visited December 2022
Review titled Yorkshire St Surgery
Replied on 14 October 2023
Thank you for taking the time to share how you experienced us here at Yorkshire Street. I will share your compliments with the team. It is always appreciated when we receive positive feedback