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Derbyshire Community Health Services NHS Foundation Trust

Trust Headquarters, Brookdale Unit, Ash Green Learning Disability Centre, Ashgate Road, Ashgate, Chesterfield, Derbyshire, S42 7JE

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Reviews

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  1. Review titled Brilliant service

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 December 2024

    I contacted the community falls team to expedite a falls assessment for a friend. This was on 24th December which is a very busy time for the NHS and I was expecting a limited service. The staff on the phone line were sympathetic and extremely helpful. An assessment was arranged straight away. They even offered to come out on Christmas Day. We agreed on Boxing Day and an occupational therapist did an extensive assessment of the house for trip hazards. They were patient, answered questions and were incredibly helpful. My friend also has home care visits arranged for the next month to see how she gets on. The service was absolutely amazing, we really couldn't have asked for more. What a fantastic, knowledgeable and friendly team. Thank you.

    Visited December 2024

    Report as unsuitable

    Derbyshire Community Health Services NHS Foundation Trust has not yet replied.

  2. Review titled Not good

    Rated 1 star out of 5

    by Anonymous - Posted on 07 April 2023

    I was phoned by the trust and was told they were phoning about my cancer I was shocked as I did not have cancer they had mixed me up with someone else

    Visited April 2023

    Report as unsuitable

    Review titled Derbyshire Community Health Services NHS Foundation Trust

    Replied on 18 April 2023

    Hello, Thank you for taking the time to provide feedback on your experience. We are very sorry to hear about your poor experience and I understand that the Patient Experience Team and the Service are aware of your concerns. If you wish to discuss further, please contact the Patient Experience Team on 01773 525119 or email DCHST.PatientExperienceTeam@nhs.net. Thank you

    Report as unsuitable

    Provided by Care opinion

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