Bedford Hospital South Wing
South Wing, Kempston Road, Bedford, Bedfordshire, MK42 9DJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled great overall professional care
Rated 5 stars out of 5
by John Mizen - Posted on 11 March 2024
on Sunday 10th March I underwent Shockwave Lithotripsy (eswl) to crack kidney stone. this my second treatment. Have found the nurses and the Technician doing the procedure very friendly, upbeat & professional throughout. Am very grateful for their care & attention. much appreciated.
Visited Urology on March 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Faultless A&E Experience
Rated 5 stars out of 5
by H Dhinsa - Posted on 02 April 2024
I fell and banged my head and shoulder, resulting in concussion like symptoms. I had seen a GP and optician but a few weeks later I was still suffering. I arrived at A&E lunchtime, mid week and the service I received was faultless. We are prone to endlessly complaining about the NHS but where else in the world could you turn up at a hospital, see a nurse, then a Dr, have a CT scan and the results, all within 3 hours, then pay not a penny. Everyone I came into contact with was professional, empathetic and thorough, so a heartfelt thanks to all, from the receptionists through to the CT scan operator and the Doctor. We do not value what we have and risk losing it all to commercialism and privatisation. Long live the NHS!
Visited Accident and emergency services on March 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Sarah Woodhouse - Posted on 15 March 2024
I was called in early to have my pacemaker replaced. Everyone was very kind and told me what was happening. The procedure went well.
Visited Cardiology on March 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Well taken care of from start to finish
Rated 5 stars out of 5
by Mark Phillip Swannell - Posted on 11 March 2024
Could not fault the attention and after care after having my hip replacement what a difference three weeks have made.
Visited Major trauma on February 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Pharmacy
Rated 3 stars out of 5
by Anonymous - Posted on 11 January 2024
So waiting was over an hour. The idea was to herd lots of sick people into a small waiting room and make them wait for over an hour while they catch something else. Loads of people appeared to be working behind the glass - how on earth can it take them so long?
Visited Don't know on January 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Excellent A@E staff
Rated 5 stars out of 5
by ANGELO FREDA - Posted on 01 February 2024
Called 999, 10 mins later ambulance arrived. Waited approx I hour withtreatment from doctor and ambulance crew. Was transferred to another ambulance where crew were also amazing. Finally was admitted to a busy A&E, I was monitored, Xrayed and prescribed Medication. Throughout this traumatic experience for me, at all times I received support and treatment from efficient, dedicated people, who were so busy, left for home at 11.00pm feeling so grateful for the staff working for the NHS. It was definitely an eye opener as I had no idea of the pressure they were under and how professionally they dealt with it. Thank you
Visited Accident and emergency services on January 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Gareth Batchelor - Posted on 17 January 2024
I brought my colleague to your ED today. Fantastic service. Desk Triaged and booked in very quickly. Sat in waiting room before quickly being called through and taken directly to where needed go go (x-ray). X-ray taken, results through quickly, diagnosed, treated and discharged. Time of fall to time being back home Inc travel time of 3.5hours. Very impressed and your staff were all courteous and smiling and helpful.
Visited Accident and emergency services on January 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Kind and courteous
Rated 5 stars out of 5
by Nigel Somerville - Posted on 13 February 2024
Attended Outpatients on the first floor for a Surgical preassesment the staff were friendly, with humour, which made the whole visit relaxing and informative. Thank you one and all.
Visited Plastic surgery on January 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Excellent care
Rated 4 stars out of 5
by Anonymous - Posted on 04 January 2024
I had to attend A&E at Bedford Hospital yesterday (03/01/2023), with an exacerbation of asthma and symptoms of infection. It was clear they were very busy, I was however dealt with swiftly, with kindness and with excellent care, which as someone who has chronic respiratory disease, it was very reassuring. Thank you for the care and attention I was given
Visited Accident and emergency services on January 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Brenda Roff - Posted on 01 February 2024
My hip operation right from my first appointment through to my discharge was a very good experience. I was treated as a person by friendly professionals. Right from the cleaner, catering staff, nurses, physios, anaesthetists to the surgeon . I Felt relaxed and cared for throughout. I am sorry if I have omitted someone but everyone I can in to contact with was cheerful and friendly.
Visited Orthopaedics on January 2024
Bedford Hospital South Wing has not yet replied.
Information supplied by Bedford Hospital NHS Trust