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Bethlem Royal Hospital

Monks Orchard Road, Monks Orchard Road, Beckenham, London, BR3 3BX

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bethlem Royal Hospital.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Horrible place

    Rated 1 star out of 5

    by Sivika Samaroo - Posted on 12 April 2024

    Very unprofessional staff especially the male aid workers. Treat patients with no respect and dignity. Spent three weeks in hospital and it was an absolute disaster. I was more depressed than I was.

    Visited Adult Mental Illness on February 2024

    Report as unsuitable

    Review titled Bethlem Royal Hospital

    Replied on 15 April 2024

    Dear Sivika, Thank you for your feedback. If you would like to discuss your poor experience in more detail please contact the Patient Advice and Liaison Service by emailing pals@slam.nhs.uk

    Report as unsuitable


  2. Review titled No family liaison despite being told this would happen

    Rated 2 stars out of 5

    by Anonymous - Posted on 29 August 2023

    I contacted Pals during a very traumatic time for my family. They didn't even reply. I was assured that family support was important to my relatives recovery but that is obviously a false statement, isolated and desperately worried about my loved one with No support or reassurance.

    Visited Inpatient mental health services on August 2023

    Report as unsuitable

    Review titled Bethlem Royal Hospital

    Replied on 13 September 2023

    Thank you for letting us know about your interaction with PALS and we are sorry to hear you did not receive a response of this. To look into this matter further and identify the required support please contact PALS@slam.nhs.uk

    Report as unsuitable




Information supplied by South London and Maudsley NHS Foundation Trust