Birmingham Women's Hospital
Mindelsohn Way, Edgbaston, Birmingham, West Midlands, B15 2TGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very bad receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 14 August 2023
Several times I've had really bad experiences with the person who deals with calls / bookings at the gynae department. Very very rude, inconsiderate unhelpful remarks made, talks over you. I felt awful after the call. Not nice when people are already suffering with health issues.. I don't know how this person has the heart to talk to people the way she does. It really needs to be looked into. No one should deal with a human like this let alone a patient
Visited Obstetrics And Gynaecology on May 2023
Review titled Birmingham Women's Hospital
Replied on 16 August 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team
Provided by Care opinion
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Review titled Painful biopsy.
by Loufranxx - Posted on 12 July 2023
I have been under investigation for ages due to abnormal bleeding for months on end. Went for ultrasounds, smears etc. I also had a biopsy of my womb at Solihull women’s hospital, which was bearable. However, it came back I had endometrial/uterine polyps. I got sent to heartlands Gyno for a hysteroscopy. I found the doctor very blunt and not caring or reassuring. I wasn’t told I was having another biopsy at the time. They flushed the water into my tubes etc. and went in with the camera. I was watching it on the screen - well trying to. They said if it hurts too much say stop and they would stop. I cried and shouted for them to stop to which they said they were almost done. I could see the openings to my fallopian tubes. I was then told they would also like to take another biopsy whilst it was inside already about to take it. I had a biopsy before and had never felt pain like this. It’s left me curled over in agony for at least 5 hours. I do not trust in health professional to deal with my Gyno issues. I felt violated.
Visited April 2023
Provided by Care opinion
Birmingham Women's Hospital has not yet replied.
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Review titled Amazing Midwife
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2023
I was admitted to the hospital in April 2023, firstly based in the Induction suite and then delivery. The midwives I had in the induction suite and delivery were absolutely amazing. Both went above and beyond to ensure I was calm and comfortable. Both were so compassionate and understanding and did their best to make me feel at ease. Thank you so much for being so kind to me.
Visited Maternity services on April 2023
Review titled Birmingham Women's Hospital
Replied on 22 August 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback to Delivery team and Induction suite team. Thank you again! Best Wishes, The Patient Experience Team.
Provided by Care opinion
Information supplied by Birmingham Women's and Children's NHS Foundation Trust