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Bishop Auckland Hospital

Cockton Hill Road, Bishop Auckland, County Durham, DL14 6AD

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bishop Auckland Hospital.


Reviews

Displaying 1 to 10 of 45

  1. Review titled Great service

    Rated 5 stars out of 5

    by Ann Wilson - Posted on 21 November 2024

    Had cataract op. Excellent eye sight now. Nurses, Doctors, other workers were very caring. Best eye service Ward 9.

    Visited Cataract Surgery on November 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  2. Review titled great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 November 2024

    I had an endoscopy and the whole team were fantastic from registration to discharge. They made me feel at ease and reassured at every stage of the process.

    Visited Gastrointestinal and Liver services on November 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  3. Review titled Lovely friendly staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 October 2024

    I was nervous about the operation but a nurse introduced herself and said she would be my nurse all day. Booking me in on the computer. The theatre was extremely modern and clean. A spinal injection was given with no discomfort. After surgery a cup of coffee and a sandwich was given to me. The whole day went very smoothly and would recommend the hospital to anyone.

    Visited Orthopaedics on October 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  4. Review titled Efficient service

    Rated 5 stars out of 5

    by Claire Smith - Posted on 16 October 2024

    Called 111 assessed and given an appointment an hour later. I arrived at bishop and in under 45 minutes I was in, assessed, x-rayed, diagnosed (broken foot) treated and discharged. All staff I encountered were friendly and professional. The hospital was clean and tidy. Really pleased. Thank you.

    Visited Urgent Treatment Centre on October 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  5. Review titled Pure quality rehabilitation service

    Rated 5 stars out of 5

    by Clare Harley - Posted on 02 October 2024

    My husband was transferred to Ward 16, now Ward 6 from another hospital. The difference in the service was dramatic and totally patient focused. The objective was to ensure my husband progressed to such an extent that he was discharged to come home which is every patient’s dream. The Occupational Health team also impressed us both with their professionalism and knowledge - also being so kind and friendly. Congratulations to you all on your effectiveness and efficiency. Hopefully you are very proud. A huge thank you from us both for everything.

    Visited Don't know on September 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  6. Review titled Great practice

    Rated 5 stars out of 5

    by JOHN HUBBLE - Posted on 04 September 2024

    visited the Endoscopy department on 3/9/2024.the staff there could not have done any better from going in the door to have my procedures to leaving after them ,very friendly and put me ease i could not have wished for better treatment

    Visited Don't know on September 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  7. Review titled Great patient care

    Rated 5 stars out of 5

    by Graeme - Posted on 01 August 2024

    Been to cardio respiratory dpt . this morning and everyone I dealt with were pleasant, cheerful and extremely helpful , I felt confident in each and everyone, thank you

    Visited Cardiology on August 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  8. Review titled Wonderful care from a compassionate team

    Rated 5 stars out of 5

    by Sarah Louise Taylor - Posted on 22 July 2024

    I recently visited the hospital for a magnetic resonance angiogram scan, and found every single person in the radiology/x-ray department to be helpful, professional, and genuinely caring. It made such a difference to the overall experience, and I'm so grateful to the team for all that they do, and how they do it. Thank you!

    Visited Don't know on July 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  9. Review titled Great job

    Rated 5 stars out of 5

    by Alison Chisholm - Posted on 17 July 2024

    I visited today to see if I could get a x-ray after I had a fall the previous Friday. From reception to x-ray department to triage and nurse practitioner the service was excellent and I can’t praise them enough. NHS doesn’t always get good reviews so credit where credit due - thank you to all who dealt with me

    Visited Urgent Treatment Centre on July 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  10. Review titled Excellent practice and team

    Rated 5 stars out of 5

    by Mary Summerson - Posted on 21 July 2024

    I was required to have a Gastroscopy on Saturday 20/07/2024 it was actually the team from Durham who performed this as Durham dept closed for refurb, however All staff from admin/nursing assistants/nurses/doctor and surgeon were all very welcoming and reassuring during this procedure that I had without sedation and they made me feel relaxed and comfortable throughout. What a great team and service. Long may we have our NHS. I always find Bishop Auckland hospital to be very clean and organised and actually pop into the restaurant even when I’m not in for any appointments 😊Thankyou

    Visited Gastrointestinal and Liver services on July 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.




Information supplied by County Durham and Darlington NHS Foundation Trust