Bishop Auckland Hospital
Cockton Hill Road, Bishop Auckland, County Durham, DL14 6ADContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Ward 18
Rated 5 stars out of 5
by David Hughes - Posted on 21 February 2024
I recently attended ward 18 for a complete knee replacement and can find only praise for the attention I received. The surgery went well but the aftercare was something else. To a person the other patients on the ward (18) had nothing but praise for the ward staff - they were polite, helpful and nothing was any trouble to them no matter how trivial their level of care was outstanding as was their hygiene and attention to detail, they were relentless workers and always with a smile. They are to be truly commended
Visited Orthopaedics on February 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Chris Coverdale - Posted on 18 January 2024
Upon arriving i had a very short wait to be seen. The staff who dealt bit my injury, a dog bite, were very friendly and professional. We had a goggle during what could have been a traumatic time. I was very impressed.
Visited Urgent Treatment Centre on January 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 17....caring and profession
Rated 4 stars out of 5
by Anonymous - Posted on 03 November 2023
Had a colonscopy on ward 17. Everyone was friendly, explained things clearly and were patient. Had probs getting a canula in me but thats normal. Loved everything from the coffee n toast to the trendy navy paper pants.
Visited Gastrointestinal and Liver services on November 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Know it all nurse
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2024
Appointment with assessment nurse on ward 19 before my planned surgery. Arrived a bit early (due to transport) but seen straightaway by male assistant. He was rather quiet and no eye contact at all. Nurse in the clinic room was very knowledgeable and gave a good explanation of what to expect. She apologised if I felt my appointment was rushed because she had a busy clinic. The assessment ward was busy and a little untidy, but staff seem happy. Unfortunately my planned surgery was cancelled at the last minute.
Visited General Surgery on November 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Took my 6mo in tonight and the doctor we saw was spot on. Very thorough, very helpful, talked me through everything that he thought and what to do if needed. Alot of negatives being said about nhs ATM but I can't praise him highly enough for reassuring me and giving an amazing level of care. He even gave her a little Teddy
Visited Urgent care centre on October 2023
Bishop Auckland Hospital has not yet replied.
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Review titled The best consultation in my lifetime
Rated 5 stars out of 5
by Clare Harley - Posted on 30 October 2023
The Registrar who my husband visited today provided us with the very best consultation we have experienced in our lifetimes. He was friendly, kind, informative, knowledgeable, professional, he explained every aspect of my husband’s condition in great detail as well as the specific medication which had been prescribed for his condition. Afterwards we both commented that it was a pity we could not have had a video of the entire period we were speaking with him as it was so unique. Thank you very much indeed you were the best of the best.
Visited Cardiology on October 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2023
I have had the pleasure to attend ward 18 for knee replacement this week. The care was outstanding, the whole team from the ward staff to the theatre team had the patient at the centre of this care.. Nothing was a problem, I was kept informed and upto date of everything. The physio team were extremely informative. Well done to all the orthopedic team.
Visited Orthopaedics on July 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Oustanding
Rated 5 stars out of 5
by Jenny Ruston - Posted on 04 October 2023
I have a fear of anything to do with my eyes but needn't have worried. From the reception, to the nurse ensuring I was having the correct eye dealt, with down to the nurse assisting the super doctor carrying out the procedure, everyone was outstanding. Thanks to everyone's efforts I now have perfect vision in my left eye. Can't wait to have the right eye done now and this time I won't be any where as afraid as I was the first time round. I can highly recommend ward 9 to anyone requiring cataract surgery. Many thanks
Visited Cataract Surgery on July 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Rachel - Posted on 08 June 2023
I checked into Urgent Care at 8am after a nasty fall and was greeted by a very friendly receptionist who said that X Ray department opened at 9 and would I like to book in which I did for 9.30am. Arrived and was seen almost immediately, sent to X Ray next door, screened and then immediate feedback from the lovely professional on duty. This all took less than hour and I was treated like a human being and all of the staff remembered my name throughout. Thankfully just a sprained ankle, thank you so much to all the caring staff and a stress free experience.
Visited Urgent Treatment Centre on June 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by annie sanderson - Posted on 17 May 2023
After spending several weeks on bah ward 16 I can only praise all the staff (including cleaners) for their care and consideration under some very trying situations. Despite there being a lack of staff they all pulled together and got the job done in a happy and kindly manner. a big thank you to you all
Visited Orthopaedics on May 2023
Bishop Auckland Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust