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Bishop Auckland Hospital

Cockton Hill Road, Bishop Auckland, County Durham, DL14 6AD

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bishop Auckland Hospital.


Reviews

Displaying 21 to 30 of 45

  1. Review titled Caring

    Rated 5 stars out of 5

    by Outstanding - Posted on 09 April 2024

    Arrived for total knee replacement having researched prior to my admission what to expect nothing prepares you ! However from the morning I entered ward 18 untill my discharge 5 days later (couple of small concerns with bleeding) I can honestly say the understanding cleanliness food but most of all the amazing team both days and nights went above and beyond to express concern for me ensuring my safety at all times making sure I was given medication for pain and in general were so friendly top marks to you all love and gratitude alice 😀

    Visited Orthopaedics on April 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  2. Review titled Ward 20 - Bishop Auckland Hospital

    Rated 5 stars out of 5

    by Maria - Posted on 06 April 2024

    The staff on ward 20 are amazing, made my mum feel at ease from the moment she entered the ward. They were all very kind and supportive, which made the procedure less stressful for everyone. Everything was explained clearly before and after, perfect service.

    Visited Gastrointestinal and Liver services on April 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  3. Review titled Ward 18

    Rated 5 stars out of 5

    by David - Posted on 06 April 2024

    High praise for all the staff that looked after me yesterday. They seemed a very happy team, who where both friendly and efficent

    Visited Don't know on April 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  4. Review titled Excellent treatment.

    Rated 5 stars out of 5

    by Anonymous - Posted on 22 March 2024

    I attended this hospital today for an MIR scan. All of the staff that I encountered in the X-ray department were marvellous, professional and most importantly, very caring. Please pass on to them my grateful thanks.

    Visited Don't know on March 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  5. Review titled Caring, clean & professional.

    Rated 5 stars out of 5

    by Matty - Posted on 17 March 2024

    Contacted 111 following sustaining an ankle injury the previous night. Initial appointment booked for the urgent treatment centre. Friendly receptionist & friendly nurse. Had to return the following morning for Xray opening at 9am. My 9:10 I was x-rayed and in with another two nurses. Overall I was very satisfied with the service received from dialling 111 to leaving the hospital. The place was spotless & the staff were fantastic. Thanks very much.

    Visited Urgent Treatment Centre on March 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  6. Review titled Ward 18

    Rated 5 stars out of 5

    by David Hughes - Posted on 21 February 2024

    I recently attended ward 18 for a complete knee replacement and can find only praise for the attention I received. The surgery went well but the aftercare was something else. To a person the other patients on the ward (18) had nothing but praise for the ward staff - they were polite, helpful and nothing was any trouble to them no matter how trivial their level of care was outstanding as was their hygiene and attention to detail, they were relentless workers and always with a smile. They are to be truly commended

    Visited Orthopaedics on February 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  7. Review titled Excellent service

    Rated 5 stars out of 5

    by Chris Coverdale - Posted on 18 January 2024

    Upon arriving i had a very short wait to be seen. The staff who dealt bit my injury, a dog bite, were very friendly and professional. We had a goggle during what could have been a traumatic time. I was very impressed.

    Visited Urgent Treatment Centre on January 2024

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  8. Review titled Ward 17....caring and profession

    Rated 4 stars out of 5

    by Anonymous - Posted on 03 November 2023

    Had a colonscopy on ward 17. Everyone was friendly, explained things clearly and were patient. Had probs getting a canula in me but thats normal. Loved everything from the coffee n toast to the trendy navy paper pants.

    Visited Gastrointestinal and Liver services on November 2023

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  9. Review titled Know it all nurse

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 January 2024

    Appointment with assessment nurse on ward 19 before my planned surgery. Arrived a bit early (due to transport) but seen straightaway by male assistant. He was rather quiet and no eye contact at all. Nurse in the clinic room was very knowledgeable and gave a good explanation of what to expect. She apologised if I felt my appointment was rushed because she had a busy clinic. The assessment ward was busy and a little untidy, but staff seem happy. Unfortunately my planned surgery was cancelled at the last minute.

    Visited General Surgery on November 2023

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.


  10. Review titled Great doctor

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 October 2023

    Took my 6mo in tonight and the doctor we saw was spot on. Very thorough, very helpful, talked me through everything that he thought and what to do if needed. Alot of negatives being said about nhs ATM but I can't praise him highly enough for reassuring me and giving an amazing level of care. He even gave her a little Teddy

    Visited Urgent care centre on October 2023

    Report as unsuitable

    Bishop Auckland Hospital has not yet replied.




Information supplied by County Durham and Darlington NHS Foundation Trust