Bradford Royal Infirmary
Duckworth Lane, Bradford, West Yorkshire, BD9 6RJContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Poor standards
Rated 1 star out of 5
by Sarah - Posted on 12 July 2024
Dirty and disgusting, from just walking in your suffocated by people smoking outside the a n e department. Waiting area over crowded with people waiting to be seen . How do they expect people who are extremely poorly to stand in the adult waiting area when there is no more chairs. Need to bring back the entrance triage like they did in Covid so patients who need to be seen urgently get the right care needed .
Visited Accident and emergency services on July 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Worst practice ever
Rated 1 star out of 5
by Anonymous - Posted on 16 June 2024
I understand being busy but when you been in a n e for over 15 hrs you can't sleep because your in pain forced to stay awake while waiting from 9pm to 11am no care for the patience no reassuring about times just sitting with no sleep scared anxious angry annoyed lack of sleep again we are humans as much as we are in pain waiting for a n e we need sleep we want to be checked out 12 hours and more is and absolute p***take honesty what's the point in calling your self a hospital
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled A & E
Rated 4 stars out of 5
by dale holgate - Posted on 04 June 2024
i had the pleasure of a 13 hour visit to A&E on a Saturday night, i would just like to thank all the staff and would just like to say you deserve very penny you get paid and some. I don't know how you do it, you remain very professional give the circumstance's. again many thanks
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled 12-27 hour wait time in A & E
Rated 1 star out of 5
by Naeem Ahmed - Posted on 06 June 2024
Absolutely disgusting service. I will summarise what was an ordeal. My family took my 86 year old mother into A&E on two occasions, in both cases suffering from very high blood pressure in excess of 230/100 mmHg. On her second visit, the GP surgery she was visiting at the time called the ambulance who took her to Bradford Royal Infirmary. She made to wait there, sitting in a wheelchair for over 12 hours on the first occasion, and over 15 hours on the second visit. Triage took for eternity. The A & E department at Bradford Royal Infirmary was like something you see in the third world. The doctors are lazy and incompetent and do not turn up on time. There were people waiting for over 24 hours on the day. A reminder that my mother is 86 with underlying health conditions as expected for that age. Having people of that age sitting on a chair with no food, water or contacts in an A & E for over more than 12 hours should be a criminal offence. If one leaves the A & E then they lose their position and will have to re-register at the desk. I ask what happened 4 hour maximum waiting time? . My mother like many others there were in agony, pain and the doctors were casually strolling like there were walking into a party - Either sort the doctors out or close this department down and fine all those involved. Even a hospital in a warzone has better waiting times. Are you purposely forcing people to abandon the NHS and go private ?? . Please sort this hospital out or close it as it does not belong here in 2024.
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Disappointed
by Anonymous - Posted on 13 June 2024
I was disappointed because what my appointment was, was different from the service I got, I was coming there for scan only to find out that the Dr decided to choose for me , The attitude after a asked one question made me to realise something, i will never come there, it was my worst 2 years with you, you traumatised me
Visited Maternity services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Inefficient
Rated 1 star out of 5
by Patient - Posted on 14 June 2024
Wait times 9 hours in A&E and still waiting to find out the cause of chest pain and associated edema and numbness. Where’re the NI contributions being used. This hospital is a nightmare and it’s evident that there’s no supervision, management or controls in place.
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2024
Despite it being a very busy shift for all the staff in A&E I was dealt with efficiently and with great care. I cannot fault any of the staff working the day of my visit
Visited Accident and emergency services on June 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Nurses great
Rated 3 stars out of 5
by Chris - Posted on 01 June 2024
The staff on ward 11 were great and very attentive though I had very little feedback from the surgical team. The food served on the ward however was not very good. There were options for gluten free, vegan etc but no option for anyone avoiding processed food. I asked what option they had for someone who doesn't eat grains, sugar or seed oils and there were very little only a couple of low nutrient or high carb meals available. Seeing how type 2 diabetes consumes more than 10% of the NHS budget I find it incredible in this day and age you can't get a healthy low carb real food meal in a place supposedly making us better.
Visited Ear, Nose & Throat on May 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Outstanding Paediatric Department
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2024
We rushed our son into A&E around 9:30am on Friday morning with suspected appendicitis. The paediatric team in A&E were lovely and quick to treat our son. He was moved to the Children's Decisions Area on Ward 32 where he received pain relief and doctor diagnosis. He was then moved to Ward 30 where he could rest in a proper bed under nurse observation whilst waiting to see the surgical team. The surgeon came to see our son at around 5:30pm and told us he would be having the surgery to remove his appendix the same day, the anaesthetist then came to see him around 6:30pm and then he was taken to theatre at 8pm. The surgical team were phenomenal, not only did they make our son feel reassured that everything would be ok, they also did a great job at reassuring me too. I cannot thank the whole team enough.
Visited Paediatric Surgery on May 2024
Bradford Royal Infirmary has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2024
Visited A&E and was seen within an hour. As it is such a large hospital I feared a long wait, however the team were efficient. The staff were all friendly, especially the doctor who saw me. Thanks for your help!
Visited Accident and emergency services on May 2024
Bradford Royal Infirmary has not yet replied.
Information supplied by Bradford Teaching Hospitals NHS Foundation Trust