Bristol Royal Infirmary
Marlborough Street, Bristol, Avon, BS2 8HWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Outstanding care
Rated 5 stars out of 5
by Sarah Evans - Posted on 03 March 2023
We can only say thank you. My partner went in for surgery and the whole process from assessment, surgery, recovery and ward was outstanding. The team in every sector were so friendly, helpful and efficient. He was seen by everyone within the hour. If a patient required help they were there quickly and made sure everyone was cared for. Thank you so much.
Visited Gastrointestinal and Liver services on March 2023
Bristol Royal Infirmary has not yet replied.
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Review titled Not Good!
Rated 1 star out of 5
by Anonymous - Posted on 26 March 2023
Not good in short! Overflowing sanitary bins only emptied once a month throughout Hospital and its generaly dirty. I asked for a doctor at 9am on a Saturday didn't arrive at my bed untill 6 that night as there is only 1 doctor working throughout the hospital of 669 beds on weekends. If your looking for a good Hospital go to Southmead I regret coming here for help a total waist of time and it's a dirty old Hospital. Asked for pain killers to the nurse at about 10 pm to which i had a prescription written up for in my notes at and received nothing all night if your ill this place is not worth coming to and will make you feel worse. This place needs to be closed build bristol city centre a new Hospital with all new staff . It took 3 days to get me on medication that started to work so I would have been out by now if they didn't percribe me the complete wrong stuff in beginning.
Visited Respiratory Medicine on March 2023
Bristol Royal Infirmary has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2023
I was admitted to Same Day Emergency Care after having a slow heart rate taken. Everybody on a307 was fantastic and professional.
Visited Accident and emergency services on February 2023
Bristol Royal Infirmary has not yet replied.
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Review titled Compassionate care with dignity and respect
by Steam87 - Posted on 26 January 2023
Last week I was discharged from Bristol Royal Infirmary following surgery to fit a defibrillator (S-ICD) inside my body as a result of Ventricular Tachycardia. During my stay I was on ward C705 in the Bristol Heart Institute where I received excellent care from the team. The wards were clean and well maintained and the nursing staff were supportive, kind, friendly and understanding. The meals were good each day and the staff always aimed to provide you with a fulfilled food order based on your dietary requirements and preferences. As I am in my thirties, the vast majority of the patients on the wards were older adults, some of who had complex issues including dementia. The nursing staff were truly sublime in catering for these individuals and I witnessed some excellent care, compassion and dignity in helping these patients to get better. C705 does need more nursing staff and assistants on the ward, however, the staff they do currently have work tirelessly and are extremely skilled at their jobs. Please continuously praise and reward them.
Visited December 2022
Provided by Care opinion
Review titled Bristol Royal Infirmary
Replied on 30 January 2023
Thank you very much for your kind feedback. This has been shared with the team on C705. We are pleased to know you had a positive experience during your stay and wish you well in your recovery. UHBW
Provided by Care opinion
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust