Buckland Hospital
Buckland Hospital, Coombe Valley Road, Dover, Kent, CT17 0HDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Friendly, cheerful and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2023
I had an ultrasound at very short notice. The nurse explained the procedure and arranged matters so they were as convenient as possible. The nurse, the sonographer were all very helpful and a pleasure to meet. I was at the hospital at 0845 on Sunday 8 Oct.
Visited Diagnostic Physiological Measurement on October 2023
Review titled Buckland Hospital
Replied on 09 October 2023
Thank you so much for passing on your feedback. It is so nice to read that you had such a great service from our staff. I will make sure to share this with the Team.
Provided by Care opinion
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Review titled Amazing and speedy service
Rated 5 stars out of 5
by Natalie Jones - Posted on 13 June 2023
We had to take my 16 month old to Urgent Care after waiting all day for a call from my Dr's practice. When my childs breathing became worse and temperature increased we made the decision to go to urgent care. After checking in and sitting in the waiting room, my child became abit upset and wheezing loudly. The receptionist heard the wheezing from quite a distance and called for someone to see us straight away. We were so grateful for this. The medical team that then saw my child were so amazing too, trying to keep them calm in a distressing situation and generally being so gentle. After collecting the prescription, within a few hours my child massively improved. So grateful for the service we recieved as it is very upset seeing a child struggling to breath properly
Visited Urgent Treatment Centre on June 2023
Review titled Buckland Hospital
Replied on 15 June 2023
Thank you for taking the time to give us your feedback. I’m pleased you had such a positive experience. As a parent myself I completely understand what you must have been going through and how invaluable it must have been to have staff act so quickly, professionally and in such a kind manner. I will make sure this is shared with the team.
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
I attended the Buckland Hospital for a Scan and cannot fault anything. I received excellent service from all the staff. Everyone was very caring and explained all I needed to know. Thanks for a great service.
Visited Don't know on May 2023
Review titled Buckland Hospital
Replied on 24 May 2023
Thank you for taking the time to give us feedback on your recent experience having a scan at Buckland hospital. Your lovely comments will be shared with the team. Best wishes
Provided by Care opinion
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Review titled Ultra sound
Rated 5 stars out of 5
by Cheryl - Posted on 24 March 2023
My little boy has autism and was not very happy whilst in the waiting area once he was called in for his scan the lady's both put us both at ease. He throughly loved having his scan done. The lady that performed the ultra sound was very entertaining and even pointed out my sons cheerios to him. He hasn't stopped talking about it this evening.
Visited Don't know on March 2023
Review titled Buckland Hospital
Replied on 25 March 2023
Thank you so much for taking the time to tell us about you and your son's experience at Buckland Hospital when he had an ultrasound. Your lovely comments will be shared with the team. Best wishes
Provided by Care opinion
Information supplied by East Kent Hospitals University NHS Foundation Trust