Buckshaw Hospital
Matrix Park, Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fabulous Team
Rated 5 stars out of 5
by Kathy Sutton - Posted on 05 October 2024
Superb care and professionalism throughout my visit as a day patient. The team were kind and attentive, explaining the procedure and options available to me. Can not thank you enough for reassuring me during the morning. Your talents are many and your equals are few!
Visited Diagnostic Endoscopy on October 2024
Buckshaw Hospital has not yet replied.
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Review titled You will die before you get results
by Sally Messenger - Posted on 31 May 2024
Fantastic card whilst in the hospital. Follow up awful. Over 6 weeks chasing biopsy results . Was told I would get a letter as my Consultant "doesn't do' follow ups. Was told I would receive this letter on the Monday. That was 2 Mondays go. Still.nothing .Still feeling poorly with no answers . The receptionists when ypu call are very unhelpful
Visited Gastrointestinal and Liver services on May 2024
Buckshaw Hospital has not yet replied.
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Review titled The best experience, great practice
Rated 5 stars out of 5
by Andrea T. - Posted on 12 March 2024
The best experience and treatment I have had! The hospital is super clean, the staff are very friendly. The doctor was attentive and his level of care was first class. The whole experience was made easy (I was very scared) by the great staff and by the very professional specialist. Thank you!
Visited Diagnostic Endoscopy on March 2024
Buckshaw Hospital has not yet replied.
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Review titled No Aftercare
Rated 2 stars out of 5
by Anonymous - Posted on 29 March 2024
I had a surgery and was told recovery will be two weeks, there was complications after the surgery and I busted the hospital on two occasions and I was not treated how I should have been treated. I contacted the hospital and they have not got responded to my phone calls. I had requested the Dr to call me back. I have been having extreme difficulty in getting the dressing changed every day. The Dr did not provide and aftercare plan and has not got back to me, as my stitches have opened.
Visited General Surgery on March 2024
Buckshaw Hospital has not yet replied.
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Review titled Extremely good service
Rated 5 stars out of 5
by Judith Elaine Rankin - Posted on 02 January 2024
People complain about the NHS but I have nothing but great experiences, latterly with Buckshaw Hospital , very pleasant reception staff and really helpful and effective treatment from one of the staff from the physiotherapy department , friendly chatty and explained my problem and the solutions really well
Visited Orthopaedics on January 2024
Buckshaw Hospital has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 27 December 2023
Cancelled my appointment for surgery the day before because they needed a blood test but couldn’t draw blood. Enquired why it was so important, apparently it was just for my blood type. I said I already know my blood type, it’s on my birth certificate and it doesn’t change, so it’s stupid to cancel it. Zero logic in this policy, extremely disruptive
Visited Gynaecology on December 2023
Buckshaw Hospital has not yet replied.
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Review titled Admin gone awry
Rated 4 stars out of 5
by Dagmar Fazackerley - Posted on 20 November 2023
I come for annual breast cancer checks and last year was informed that my mammogram was clear immediately by the doctor. This yea, however, i have received 2 identical letters to give me the results. Maybe, the administration needs looking at. Also, last year I was given the appointement for this year at the desk but up to now I have heard nothing about the check up next year. Why?
Visited Breast Surgery on October 2023
Buckshaw Hospital has not yet replied.
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Review titled Couldn’t fault any aspect of the experience
Rated 5 stars out of 5
by M-PT-89 - Posted on 02 August 2023
I was given a choice of hospitals from my NHS Referral, two of which were Ramsay Healthcare partnering to provide NHS services (the other three were NHS hospitals all requiring urgent improvement at their last inspection) I chose blindly out of the two Ramsay ones and ended up at Buckshaw. I’ve been here three times, one for an initial appointment with consultant, one (just three weeks later) for an MRI, and then finally today (5 weeks from appointment) for a Colonoscopy. Each and everytime there was no wait, they were actually running early on all three occasions, private 1-2-1 care given and looked after to the highest standard. Thoroughly recommend choosing this hospital if you are given the choice through the NHS, especially if you prefer a quieter environment or get anxious around medical settings
Visited Gastrointestinal and Liver services on August 2023
Buckshaw Hospital has not yet replied.
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Review titled Great practice and service
Rated 5 stars out of 5
by COLIN WALMSLEY - Posted on 20 June 2023
I attended the Hospital for a physiotherapy appointment, following outpatient surgery at Fulwood Hall Hospital. The Physiotherapist was brilliant throughout the short time I was there, and provided me with a splint for my hand, which fits very well.
Visited General Surgery on June 2023
Buckshaw Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
Recently had minor surgery here following flexible sigmoidoscopy last year. I cannot fault anything! I've never had a general anaesthetic before and was nervous, but all staff made me feel so welcome and valued. The recovery pod that I stayed in was really comfortable and private, and the atmosphere was calm and quiet, which made me feel relaxed and almost like I wasn't in a hospital. I felt that everything was explained to me in a way that I understood, and all staff took time to chat to me to keep me calm and informed through the day. I was well looked after - before, during and after the operation and while I'm certainly not planning on having any more surgery any time soon, if something were to crop up in the future, I would definitely refer into this hospital if possible.
Visited Gastrointestinal and Liver services on January 2023
Buckshaw Hospital has not yet replied.
Information supplied by Ramsay Healthcare UK Operations Limited