Callington Road Hospital
Marmalade Lane, Brislington, Bristol, BS4 5BJContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Some really caring staff, maybe a couple not so much
Rated 3 stars out of 5
by Anonymous - Posted on 13 December 2024
Thank you to the staff that did really try to help me, hopefully I will get that specialist hosptial for the correct treatment that is not offered here, but I lost hope j,f,k,b,o,s,v, thank you so much but the specialist hosptial I needed to be in way back at the start of my admission hasn’t happened yet and I am trying to hold on but am so uncertain about what the doctors plans are for me, certain illnesses can’t be helped here apparently and there’s times I have been kept safe when I needed that input, other times I’ve been left when I really needed help in certain situations, it’s a great ward with some great staff, and I really felt I would get better here work on myself and have a treatment plan in place, I was told this is not possible and I need longer term treatment however the doctors don’t always listen, they can talk about you but they would never be able to walk a minute in your shoes, I hope they do what is best and I know I need but I don’t have much hope in that, if you are ever admitted here give it your best shot because recovery is so worth it, but certain illnesses you may have will not be helped here, I’m hoping for the best but I think some staff mainly the doctor fails to see the person I actually am and not the one written on paper, I hope one day il get the help I’ve so desperately needed, or maybe they’ll discharge me, whatever there plans I am happy with either one because I’m tired, and I can’t be any more open that I’ve already been, I hope they did hear me but I don’t think they have, we’ll see I guess. Anyone struggling stay strong yeah and if cherry ward can help you with your struggles and illnesses then you have some amazing staff around you to help, accept the help and don’t ever push people away, even if that’s all you’ve ever known it is the worst thing you could do no matter the situation, thank you cherry ward staff for what you’ve done for me while being here, I just hope I go to the right place but we’ll see what the doctor wants to do with me either way it’s cool with me, I did not chose this life I did not chose to be unwell please just remember that, hopefully I go on to receive the right treatment but I’m not quite sure if I’ve been listened to or not
Visited Adult Mental Illness on December 2024
Callington Road Hospital has not yet replied.
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Review titled If there is a greater word than thank you
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
I am so grateful for the careful consideration and overwhelming compassion you have shown to my son while he was an inpatient with you at Cherry Ward. You have provided a safe haven to enable his journey to recovery. Thank you so much for saving his life.
Visited Inpatient mental health services on October 2023
Review titled Callington Road Hospital
Replied on 18 October 2023
Thank you for leaving this feedback, we have shared this with the Matron so she can share with the team. This will really make their day and I thank you for taking the time to let them know of your experience. We wish you and your son all the very best for the future and his continued recovery. Best wishes, Jo Collins, DH of Patient and Carer Experience
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Review titled Brilliant skills of a consultant psychiatrist in Aspen Ward
Rated 5 stars out of 5
by L Robson - Posted on 30 December 2022
My husband was transferred to Aspen from Lime 10 days ago and discharged yesterday, I want to say thank you and share my experience. My husband, waiting for discharge, was still racing whilst there in Aspen, with Christmas and New Year looming, but so grateful that the doctors took a cautious, flexible approach and delayed exit, advising my husband that taking it slowly would ensure success long term and this seemed to calm him down a lot. The doctors are so busy, but patient and generous with their time on the phone or in person and they explained clearly the medication or treatment plans, the best way forward as a family. I think I have learned a lot how the mind works as a result. They always listened well and so understanding, reassuring and encouraging, made me feel positive about the future. I can see my husband is very well and contented now. Thank you again and Happy New Year
Visited Adult Mental Illness on December 2022
Review titled Callington Road Hospital
Replied on 05 July 2023
Thank you so much for taking the time to share your feedback, I will ensure that it is shared with the team, you will make their day!
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Review titled Thank you, Lime Ward
Rated 5 stars out of 5
by L Robson - Posted on 01 December 2022
Well, I did not realise that running an adult mental health hospital could be so complicated and precise - doctors, nurses and medication; observations, ward rounds and handovers; the important team reviews and action plans; delicious and healthy food; cleaning and laundry; fun afternoons with music, snookers and games, chat and tea. Yesterday, I talked to my husband’s Social worker on the phone, he was so patient, knowing that it’s a new experience for me; listened and responded well, provided valuable advice which helped my understanding and a prompt referral for further long term and practical help. Today, I visited my husband and came across the most complicated form, pages and pages, called PIP, this was beyond the pale though my husband relished reading it. A designated experienced staff came to the rescue, it had taken him many days to complete as every point substantiated. I feel these examples explain well what these professionals do, highlight and celebrate their work at Lime Ward The support and care goes on and on in Lime ward, keeping my husband and me safe at a critical time. It is touching to see a pair of red hospital socks on my husband’s feet when I couldn’t supply him with clean socks on time, thank you everyone at Callington Road Hospital
Visited Adult Mental Illness on December 2022
Review titled Callington Road Hospital
Replied on 05 July 2023
Thank you for leaving this feedback, I will share it with the ward team. It is great to see that the support you and your husband received made a difference.
Information supplied by Avon and Wiltshire Mental Health Partnership NHS Trust